In-Depth Comparison

Smith.ai vs. LiveAdmins

Compare features and see how businesses like yours can better capture leads and serve clients with Smith.ai Web Chat.

Smith.ai Web Chat:
The best alternative to LiveAdmins

		LiveAdmins
costs
Money-back guarantee	14 days	Demo only
Per chat price	$5-10 per relevant chat	Depends on web traffic
Starting price	$140/month	$400/month
Setup fee	No	$49
Custom programming done for you	✔
Seats for your staff	No seats needed
Terms of service	Month-to-month
Overage costs	Priced per chat at current plan
capabilities
Staffed by live agents 24/7	✔	✔
Text Answering	✔	✔
New client intake	✔	✔
AI-driven technology	✔ Free
Captures email with every conversation	✔
Captures phone number if desired	✔
Appointment scheduling	✔
Client callbacks	✔	✔
Custom branding	✔ Free
Mobile-optimized	✔
Reporting & analytics	✔
Canned responses & business FAQ	✔	✔
Pre-chat disclaimer	✔
Client portal	✔
View transcript for every chat	✔
White-glove setup	✔
INTEGRATIONS
CRM integration	✔	Some
Zapier integration	✔
Google Analytics integration	✔
Open API	✔
AI-DRIVEN TECHNOLOGY
Uses conversational AI	✔
No code builder	✔
Train chat with your data	✔
Automated lead qualification	✔
Understands user intent	✔
Smart Q&A database	✔

Outsourced Chat vs. Live Chat Software

	Smith.ai's Outsourced Chat	Live chat software

Answers messages w/o extra staff	Yes	No, your team has to do the work
Quick one-time setup	Yes	No, do it youself
Responds immediately 24/7	Yes	Depends on your staffing
Automates lead qualification & intake	Yes	Sometimes
Can handle multiple chats with ease	Yes	Depends on your staffing
Screens spam & sales	Yes	No

Outsourced Chat vs. Chatbot Software

	Smith.ai's Outsourced Chat	Chatbot Software

Staffed by live agents	Yes	No
Can provide empathy or emotional intelligence	Yes	No
Can handle complex issues right away	Yes	No
Responds immediately 24/7	Yes	Yes
Can provide a personalized experience	Yes	Yes, with extensive programming
Quick one-time setup	Yes	Depends on goals and software

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Smith.ai’s 24/7 Live Chat service is affordable and easy to implement. LiveAdmins is cumbersome to set up and expensive to maintain.

LiveAdmins doesn’t publicly advertise their live chat service prices on their site, likely because they are relatively expensive. But we know that their price-per-month starts at around $400 after a $49 setup fee. Smith.ai’s Live Chat service starts at $0/month with simple per-chat pricing and no setup fees, a price more manageable for smaller businesses who want to dip their toes in with live chat.
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Smith.ai understands that small business owners and employees are busy. That’s why we offer live chat services: To increase your quality leads while reducing the amount of calls that interrupt you on a daily basis. By that measure, LiveAdmins’ intricate and time-consuming setup process seems counterproductive. Their large contracts, extensive training, and complex implementation is clearly meant to cater to large companies.
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Smith.ai offers the same high-quality chats with a much faster setup. Fill out our simple yet thorough onboarding questionnaire and we can have you live in one business day. Want more complex and in-depth chats? You can train our free AI chatbot with lead qualification sequences and unlimited FAQ — or send us an email and we'll train it for you! This significantly improves our receptionists' speed and depth of answers.
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For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Live Chat partner, over LiveAdmins.

Disclaimer: After researching this company’s website, contacting them directly, and reviewing third-party sources, we were able to gather the information listed above. Smith.ai is not affiliated with the company presented for comparison purposes on this page. The information provided here serves to compare and contrast Smith.ai products and services with another company (a wholly separate entity) offering products and services that may be similar to those provided by Smith.ai. This information is provided to help potential customers evaluate Smith.ai products and services, and Smith.ai has made the best possible effort to obtain accurate information on the other company mentioned here.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$140

Per month

Chats per month

View pricing details

Simple per-chat pricing, not per-hour or per-agent

Easy and predictable month-to-month pricing

No charge for spam or unwanted sales chats

No annual contracts or setup fees

Our agents and AI harmoniously work to meet the rigorous demands of your business.

Smith.ai is trusted by 3,000+ businesses

5.0 stars

4.9 stars

5.0 stars

4.7 stars

Generate more leads with chat

Initially, I was skeptical. But in that first week alone, we got 20 new leads, 3 bought products, and I paid for my entire year of service in that one week.