Smith.ai has years of experience qualifying and converting leads by phone, and we bring the same level of expertise to our live web chat service. Our chat agents will represent your business professionally and on-brand, providing excellent customer service and turning quality leads into booked clients.
Help Desk 247 promises unlimited chats to all their clients, so their agents can field up to 6 chats at a time, which could lead to mistaken information or conversation lag time. The last thing you want is a client or lead calling to ask why your “web chat” doesn’t know about your business (or not calling at all and choosing another business).
Smith.ai’s proprietary technology enables our agents to provide fast, accurate, and thorough answers. And we provide a built-in free chatbot that can improve agent response times and streamline lead qualification. Help Desk 247 doesn’t offer a chatbot, meaning lagging responses that are at best inconsistent and at worst wrong.
For more quality leads and experienced agents backed by high-tech solutions who do real work for you, businesses prefer Smith.ai Live Chat over Help Desk 247.