In-Depth Comparison

Smith.ai vs. Chatnox Live Chat

Compare features and see how businesses like yours can better capture leads and serve clients with Smith.ai Web Chat.

Smith.ai Web Chat:
The best alternative to Chatnox Live Chat

Chatnox Live Chat

costs

Money-back guarantee
14 days
Per chat price
$5-10 per relevant chat
Starting price
$140/month
Setup fee
No
Custom programming done for you
Limited customization included
Seats for your staff
No seats needed
1</br>More seats with premium plans
Terms of service
Month-to-month
Overage costs
Priced per chat at current plan

capabilities

Staffed by live agents 24/7
Text Answering
New client intake
AI-driven technology
✔ Free
Captures email with every conversation
Captures phone number if desired
Appointment scheduling
Client callbacks
Custom branding
✔ Free
Mobile-optimized
Reporting & analytics
Canned responses & business FAQ
Pre-chat disclaimer
Client portal
View transcript for every chat
White-glove setup
X – your team will do the work

INTEGRATIONS

CRM integration
Included, but you have to do the work
Zapier integration
Included, but you have to do the work
Google Analytics integration
Open API

AI-DRIVEN TECHNOLOGY

Uses conversational AI
No code builder
Train chat with your data
Automated lead qualification
Understands user intent
Smart Q&A database

Outsourced Chat vs. Live Chat Software

Smith.ai's Outsourced Chat

Live chat software

Answers messages w/o extra staff
Yes
No, your team has to do the work
Quick one-time setup
Yes
No, do it youself
Responds immediately 24/7
Yes
Depends on your staffing
Automates lead qualification & intake
Yes
Sometimes
Can handle multiple chats with ease
Yes
Depends on your staffing
Screens spam & sales
Yes
No

Outsourced Chat vs. Chatbot Software

Smith.ai's Outsourced Chat

Chatbot Software

Staffed by live agents
Yes
No
Can provide empathy or emotional intelligence
Yes
No
Can handle complex issues right away
Yes
No
Responds immediately 24/7
Yes
Yes
Can provide a personalized experience
Yes
Yes, with extensive programming
Quick one-time setup
Yes
Depends on goals and software

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai Chatbot is a fully automated solution for lead capture. Chatnox Live Chat offers an automated live chat solution that’s budget friendly.

Today’s consumers demand automated, on-demand solutions. Chatbots are just one of them. While they’ve been around for quite some time, the chatbots available today are nothing like the ones of years past. Today’s AI and automation are changing the game, giving you the chance to completely tailor the customer journey with the tools that you use.

Which tools should you use, though? Well, that’s a tricky question. The simple answer is that you’ll have to decide for yourself. Don’t worry, though, because you’re not alone by any means. In fact, we’ve created an entire series, including this guide, that compares all the best chatbots to the Smith.ai Chatbot to help you see just what you can get.

When you know what’s available, sometimes it’s easier to figure out what your business needs or wants out of a chatbot (or any other technology, for that matter). Let’s start with Chatnox. This simple chatbot tool delivers everything that you’d expect: canned responses, customizable branding, proactive chat options, a self-service portal, third-party integrations, and so much more.

The one great selling point of this tool is that it has a flat rate starting at just $9.99 per month, and there’s a free version available for those who only need something basic. However, when you go basic, you could be missing out on several valuable tools and features of the best chatbots available today. On the other hand, Smith.ai offers a free chatbot that’s chock-full of features.

Smith.ai offers a fully-customizable chatbot that’s available 24/7, capable of machine learning and natural language processing to customize the user experience, and offers all of the features that you expect. Smith.ai offers a comprehensive solution that can be scaled to any business size, saving you the cost of staffing and streamlining things at the same time.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$140
Per month
20
Chats per month
View pricing details
Simple per-chat pricing, not per-hour or per-agent
Easy and predictable month-to-month pricing
No charge for spam or unwanted sales chats
No annual contracts or setup fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Generate more leads with chat
Initially, I was skeptical. But in that first week alone, we got 20 new leads, 3 bought products, and I paid for my entire year of service in that one week.
Jorge Morales
Specialized ECU Repair

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.