In-Depth Comparison

Smith.ai vs. Intaker

Compare features and see how businesses like yours can better capture leads and serve clients with Smith.ai Web Chat.

Smith.ai Web Chat:
The best alternative to Intaker

Intaker

costs

Money-back guarantee
14 days
Per chat price
$5-10 per relevant chat
Starting price
$140/month
Setup fee
No
Custom programming done for you
Limited customization available for premium plans
Seats for your staff
No seats needed
Unlimited seats
Terms of service
Month-to-month
Overage costs
Priced per chat at current plan

capabilities

Staffed by live agents 24/7
Text Answering
New client intake
AI-driven technology
✔ Free
Captures email with every conversation
Captures phone number if desired
Appointment scheduling
Client callbacks
Custom branding
✔ Free
Mobile-optimized
Reporting & analytics
Canned responses & business FAQ
Pre-chat disclaimer
Client portal
View transcript for every chat
White-glove setup
X - Your team will have to set up and install the chatbot

INTEGRATIONS

CRM integration
Included
Zapier integration
Included
Google Analytics integration
Open API

AI-DRIVEN TECHNOLOGY

Uses conversational AI
No code builder
Train chat with your data
Automated lead qualification
Understands user intent
Smart Q&A database

Outsourced Chat vs. Live Chat Software

Smith.ai's Outsourced Chat

Live chat software

Answers messages w/o extra staff
Yes
No, your team has to do the work
Quick one-time setup
Yes
No, do it youself
Responds immediately 24/7
Yes
Depends on your staffing
Automates lead qualification & intake
Yes
Sometimes
Can handle multiple chats with ease
Yes
Depends on your staffing
Screens spam & sales
Yes
No

Outsourced Chat vs. Chatbot Software

Smith.ai's Outsourced Chat

Chatbot Software

Staffed by live agents
Yes
No
Can provide empathy or emotional intelligence
Yes
No
Can handle complex issues right away
Yes
No
Responds immediately 24/7
Yes
Yes
Can provide a personalized experience
Yes
Yes, with extensive programming
Quick one-time setup
Yes
Depends on goals and software

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
The Smith.ai Chatbot is a fully automated lead capture solution for the modern business. Intaker is a dedicated chatbot for law firms and lawyers that simplifies and automates lead capture.

Chatbots are a must and if you don’t know it by now, you should. If you haven’t integrated one or if you’re just not pleased with the one that you have, you don’t have to worry. There are plenty of great tools out there today. Of course, what your business needs will be much different than the next. It will be up to you to explore the options and find your perfect fit.

Intaker is aptly named-- the platform is all about making it seamless for you to bring in new clients and qualify leads, helping people transition through the customer journey to make it even easier for them. When you do this, you’re increasing your brand’s reputation and the customer loyalty that comes along with it. However, it focuses so much on lead capture it might overlook some areas of service.

Intaker offers decent features as an intake and lead capture bot. From a custom appearance to landing pages, interactive voice and video, and even chat transcript access, this app offers a lot. However, it also has a lot of features that are still in the works.

Smith.ai’s Chatbot and Intaker share a lot of the same features and offerings. However, some of the features that are offered by the two services are a bit different. For example, and the main reason that the Smith.ai Chatbot takes the lead, is that the chatbot offers more free features and included tools than any other platform out there. The Chatbot also offers automated responses and pre-screening questions, and so much more.

So, are you really going to keep double-paying for your chat tools, or is it time to streamline and let the Smith.ai Chatbot take the lead? We’re in favor of the latter, naturally.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$140
Per month
20
Chats per month
View pricing details
Simple per-chat pricing, not per-hour or per-agent
Easy and predictable month-to-month pricing
No charge for bots, spam, or unwanted sales chats
No annual contracts or setup fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Generate more leads with chat
Initially, I was skeptical. But in that first week alone, we got 20 new leads, 3 bought products, and I paid for my entire year of service in that one week.
Jorge Morales
Specialized ECU Repair

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.