Education answering service for colleges and universities

Calls come in, but you're not always available to answer them, especially while you're working with kids. Colleges often experience a large volume of calls, especially during application and enrollment periods. With our answering service, we ensure that all callers to your college, university, or higher education organization receive the information and accommodations they need. By doing so, you’ll leave a positive impression on prospective students and also keep current students happy. While you are in the classroom or out-and-about on campus, we can screen callers, book appointments, and log details in your CRM and calendar.

There's too much to do. And you can't delegate an educator's work. Hand off "the rest" to our receptionists. We can talk to new leads, book appointments, and take payments. While you are busy teaching in the classroom or handling other administrative duties, our virtual receptionists can be there to take messages from your current students or set up office meetings with any potential students. No matter the situation, every caller can be accommodated by a live person through our telephone answering service.

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.