Today’s consumers demand automated, on-demand solutions. Chatbots are just one of them. While they’ve been around for quite some time, the chatbots available today are nothing like the ones of years past. Today’s AI and automation are changing the game, giving you the chance to completely tailor the customer journey with the tools that you use.
Which tools should you use, though? Well, that’s a tricky question. The simple answer is that you’ll have to decide for yourself. Don’t worry, though, because you’re not alone by any means. In fact, we’ve created an entire series, including this guide, that compares all the best chatbots to the Smith.ai Chatbot to help you see just what you can get.
When you know what’s available, sometimes it’s easier to figure out what your business needs or wants out of a chatbot (or any other technology, for that matter). Let’s start with Chatnox. This simple chatbot tool delivers everything that you’d expect: canned responses, customizable branding, proactive chat options, a self-service portal, third-party integrations, and so much more.
The one great selling point of this tool is that it has a flat rate starting at just $9.99 per month, and there’s a free version available for those who only need something basic. However, when you go basic, you could be missing out on several valuable tools and features of the best chatbots available today. On the other hand, Smith.ai offers a free chatbot that’s chock-full of features.
Smith.ai offers a fully-customizable chatbot that’s available 24/7, capable of machine learning and natural language processing to customize the user experience, and offers all of the features that you expect. Smith.ai offers a comprehensive solution that can be scaled to any business size, saving you the cost of staffing and streamlining things at the same time.
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