Chatbot vs. Chatnox Live Chat

Compare features and see how your business can better capture leads and serve clients with the fully automated Chatbot.


The Advantage

Capture leads 24/7
No staff
Free & unlimited chats The best alternative to Chatnox Live Chat
Chatnox Live Chat
Unlimited chat conversations
100% bot-answered chats, 24/7
Captures email on every conversation
Captures phone number if desired
Automated lead qualification
Smart Q&A database
Custom AI bot
Pre-chat disclaimer
Custom branding
Public API
Email support
Activity Dashboard
Seats for your staff
No seats needed
1</br>More seats with premium plans
Add professional live-chat agents
From $140/mo
Totally optional
X – live chat is available, but has to be staffed by you
Unlimited Q&A and knowledge base
Unlimited conversation playbooks
X – you'll have to find playbooks elsewhere
CRM integrations
Included, but you have to do the work
Zapier integration
Included, but you have to do the work
White-glove setup option
$150 one-time fee
Totally optional
X – your team will do the work
Custom programming
Totally optional
Limited customization included
Read our reviews
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Automated Chatbots vs. Live Chat Software

Automated Chatbot
Live Chat Software
Answers messages w/o extra staff
Quick one-time setup
Responds immediately 24/7
Automates lead qualification & intake
Triages chats automatically
100% consistency
Screens spam & sales
No Chatbot is a fully automated solution for lead capture. Chatnox Live Chat offers an automated live chat solution that’s budget friendly.

Today’s consumers demand automated, on-demand solutions. Chatbots are just one of them. While they’ve been around for quite some time, the chatbots available today are nothing like the ones of years past. Today’s AI and automation are changing the game, giving you the chance to completely tailor the customer journey with the tools that you use.

Which tools should you use, though? Well, that’s a tricky question. The simple answer is that you’ll have to decide for yourself. Don’t worry, though, because you’re not alone by any means. In fact, we’ve created an entire series, including this guide, that compares all the best chatbots to the Chatbot to help you see just what you can get.

When you know what’s available, sometimes it’s easier to figure out what your business needs or wants out of a chatbot (or any other technology, for that matter). Let’s start with Chatnox. This simple chatbot tool delivers everything that you’d expect: canned responses, customizable branding, proactive chat options, a self-service portal, third-party integrations, and so much more.

The one great selling point of this tool is that it has a flat rate starting at just $9.99 per month, and there’s a free version available for those who only need something basic. However, when you go basic, you could be missing out on several valuable tools and features of the best chatbots available today. On the other hand, offers a free chatbot that’s chock-full of features. offers a fully-customizable chatbot that’s available 24/7, capable of machine learning and natural language processing to customize the user experience, and offers all of the features that you expect. offers a comprehensive solution that can be scaled to any business size, saving you the cost of staffing and streamlining things at the same time.


Live chat agents on duty 24/7
Real-time lead qualification & intake with CRM integration for complete workflows
Appointment & call-back scheduling with calendar integration
AI technology powers automatic responses, real-time English-Spanish translation, and more.
Payment collection with online billing and invoice links
Instant chat transcripts via email. Contacts and chat conversations logged in your CRM.

What our customers are saying

“Great customer care and functionality. I love using They do such a great job in following instructions on how I'd like my cases handled. I especially love the fact that I get email transcripts of all chats. I have never had incorrect information obtained (contact info) from any potential clients by They are very detail oriented!”
Justie Nicol
"Smith allows us to converse with website visitors and turn them into potential clients. They've made it easier for us to be there at all times, even when we're not. We've worked with other vendors in the past and have found among the easiest to use. They're very responsive, they communicate well, and serve as our front lines for client communications."
Scott Peterson
“Simple way to start a great client experience. There are a lot of Chat options available, but this was a no brainer for us because of our great experience with as a company. Everything they do is focused on simplicity. Stuff just works. They make everything easy and have focused on hiring great people, which is evident by the way they treat us as a customer and the people that they chat with on our behalf.”
Brian Waller
“Love Chat! There is no way that I could staff a feature like that in house with my small business. makes the chat feature available around the clock. I am a lawyer and this feature is great for clients who are nervous or shy about making that initial phone call, or who are up thinking about the problem that they need help with outside of business hours. The Website Chat also integrates perfectly with my CRM/case management software. It has really been a boost to my business. I have tried other companies. is the best!”
Nicole G.

Unlimited chats answered 24/7/365


Per Month
chat conversations
4 q&A and 1 playbook


Unlimited playbooks - $50/mo
Unlimited Q&A - $50/mo
CRM Integrations - $0.50/chat
White-glove installation - $150

We integrate with your software

Contacts and chat transcripts are instantly logged in your systems

Small businesses trust Chatbot to capture more leads