Compare Smith.ai to ReceptionHQ ReceptionistPlus

In-House Quality, Machine Intelligence

Smith.AI
ReceptionHQ
Free Trial
Smith
30-day
PATLive
7-day
Call Transfers
Smith
Free
PATLIVE
$0.50/transfer
Text Messages
Smith
Free
PATLIVE
$0.10/message
Answers FAQ
Smith
Yes
PATLIVE
No
Custom Intake
Smith
Yes
PATLIVE
No
Takes Payments
Smith
Yes
PATLIVE
No
Books Apointments
Smith
Yes
PATLIVE
No
Outbound Calls
Smith
Yes
PATLIVE
No
CRM Integration
Smith
Yes
PATLIVE
No

ReceptionHQ ReceptionistPlus is a bare bones answering service, and that’s about it. They will answer your phone and take a message, but cannot answer simple questions, provide intake services, or make outbound calls. The service is similar to an IVR, but with a real person. Smith.ai is on the other end of the spectrum when it comes to level of service. We offer customized services from new client intake to appointment booking and payment collection. And since we integrate with your CRM, calendar, and payment platforms, you only have to worry about showing up to the consultation and providing work, not doing a bunch of follow-up. We’ll even call your client to remind them their appointment is coming up! You won’t get even close to the same level of service with ReceptionHQ ReceptionistPlus, and you’ll end up doing all of the same admin work yourself. At the end of the day, even though a person took down your messages, you will find yourself following-up with leads and clients, scheduling appointments, gathering intake information, and chasing down payment info.

HIGH-QUALITY RECEPTIONISTS

Our receptionists do real work for your business: lead qualification, intake, outbound calling, and much more.

FAQ ANSWERING

Smith.ai’s U.S.-based receptionists are backed up with our custom technology to answer essential client queries.

SOFTWARE INTEGRATIONS

We can schedule appointments on your calendar, use your billing software for payments, and enter call details into your CRM.

Smith.ai gives you

  • RECEPTIONISTS WHO DO REAL WORK
  • OUTBOUND CALLS & BASIC FAQ ANSWERING
  • SOFTWARE INTEGRATIONS

Convinced Yet?

How is Smith.ai different from ReceptionHQ ReceptionistPlus?

We Do Real Work for Your Business

The ReceptionistPlus plan includes live receptionist service, with the option to transfer calls and send text messages for an additional charge. That’s about it. They are a live message-taking service, which means, at the end of the day, you have a list of messages. There’s no work taken off your plate; it’s just delayed. That also means it’ll likely be hard to reconnect with new potential clients who contacted you earlier and may have found another business to meet their needs.

Smith.ai’s receptionists do real work for your business: We answer your callers’ questions, qualify leads, fill out client intake forms, schedule appointments, take payment information, and generally assist you on the front lines of your business. With us, you will end the day with booked appointments, happy clients, payments taken, and many administrative tasks checked off your list.

High-Quality Receptionists Without a Script

Your business depends on the trust of your clients; we understand that. We hire our U.S.-based receptionists based on their ability to have natural, unawkward conversations, while still addressing callers’ issues and directing calls. Based on the guidelines and information you give us, our receptionists will chat with your callers like an in-house receptionist would, answering questions, directing calls, making appointments, and more!

We Integrate with Your Systems

Again, ReceptionHQ takes a verbal message and emails it to you -- that’s it. They’ll even charge to text the message to you.

Smith.ai integrates with over 30 scheduling, billing, client intake, and CRM platforms. If, for example, a new lead calls you, we can answer their basic questions, schedule a consultation, and fill out your intake form. And for you to access that information, you simply need to check your personal calendar and customer relationship management platform (like HubSpot or Salesforce). We’ll also always email and/or text you the call notes. You’ll have the information you need exactly where you need it, immediately after each conversation.

Want to Learn More?

We’re here to answer any of your questions. Please reach out at hello@smith.ai or call us at (650) 727-6484.