In-Depth Comparison

Smith.ai vs. Specialty Answering Service

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Specialty Answering Service

costs

Pricing
Per call
Per minute
Cost
$6.50 - $9.50/call
$0.86-$1.29/min
Starting cost
$285/month
$34/month
Setup fee
NO
$50
Money-Back Guarantee
14 days
14 day (200 minute) free trial
Spam & sales calls
Free
Charged per minute
Post-call wrap-up
Included
Charged per minute
Contracts
No contracts
No
Wrong Numbers
Free
Charged per minute
Required Deposit
NO
No
Overage Cost
$7.50 - $10.50/call
$0.86-$1.29/min

capabilities

Calls answered 24/7
βœ”
βœ”
North America-based receptionists
βœ”
βœ”
Lead qualification
βœ”
βœ”
New lead intake
βœ”
βœ”
Appointment scheduling
βœ”
βœ”
Payment collection
βœ”
βœ”
Call screening, routing & prioritization
βœ”
βœ”
Outbound sales campaigns
βœ”
Unlimited FAQ
βœ”
Call recording & transcription
βœ”
✘ Call recording only
Zip code lookup
βœ”
✘
Warm transfer
βœ”
βœ”
Call transfers via SMS & Slack
βœ”
✘
Instant call summaries by email & SMS
βœ”
βœ”
Daily call summaries
βœ” Email, SMS, Slack
βœ”
Receptionists make calls for you
βœ” Same per-call pricing. Comes from your #
βœ”
Receptionists know caller history
βœ”
Spanish-speaking receptionists
βœ”
βœ”
Send follow-up messages
βœ”
✘

integrated technology

Call tracking dashboard
βœ”
βœ”
Call analytics
βœ”
βœ”
CSV upload for direct transfer / blocked numbers
βœ”
✘
CRM, intake & marketing software
βœ”
βœ”
Calendaring software
βœ”
βœ”
Scheduling
βœ”
Invoices and payments
βœ”
✘
Zapier
βœ”
✘
SMS & Slack
βœ”
✘

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai’s full team of receptionists qualify leads, accept payments, and log call info in your CRM using our custom technology. Specialty Answering Service does, too, but their pricing is still complicated.

Smith.ai believes in transparency and simplicityβ€”both for your business and for the price you pay to work with various companies. That’s why we have simple, straightforward pricing that never includes hidden charges, additional costs, or setup fees.Β 

While Specialty Answering Service offers similar integrations, capabilities, and solutions as Smith.ai, but the complexity of their monthly and per minute pricing rates is hard to follow. It’s just a lot of math to get to an accurate price quote.Β 

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Specialty Answering Service.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.