In-Depth Comparison

Smith.ai vs. Specialty Answering Service

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Specialty Answering Service


costs
Pricing	Per call	Per minute
Cost	$6.50 - $9.50/call	$0.86-$1.29/min
Starting cost	$285/month	$34/month
Setup fee	NO	$50
Money-Back Guarantee	14 days	14 day (200 minute) free trial
Spam & sales calls	Free	Charged per minute
Post-call wrap-up	Included	Charged per minute
Contracts	No contracts	No
Wrong Numbers	Free	Charged per minute
Required Deposit	NO	No
Overage Cost	$7.50 - $10.50/call	$0.86-$1.29/min
capabilities
Calls answered 24/7	✔	✔
North America-based receptionists	✔	✔
Lead qualification	✔	✔
New lead intake	✔	✔
Appointment scheduling	✔	✔
Payment collection	✔	✔
Call screening, routing & prioritization	✔	✔
Outbound sales campaigns	✔
Unlimited FAQ	✔
Call recording & transcription	✔	✘ Call recording only
Zip code lookup	✔	✘
Warm transfer	✔	✔
Call transfers via SMS & Slack	✔	✘
Instant call summaries by email & SMS	✔	✔
Daily call summaries	✔ Email, SMS, Slack	✔
Receptionists make calls for you	✔ Same per-call pricing. Comes from your #	✔
Receptionists know caller history	✔
Spanish-speaking receptionists	✔	✔
Send follow-up messages	✔	✘
integrated technology
Call tracking dashboard	✔	✔
Call analytics	✔	✔
CSV upload for direct transfer / blocked numbers	✔	✘
CRM, intake & marketing software	✔	✔
Calendaring software	✔	✔
Scheduling	✔
Invoices and payments	✔	✘
Zapier	✔	✘
SMS & Slack	✔	✘

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Smith.ai’s full team of receptionists qualify leads, accept payments, and log call info in your CRM using our custom technology. Specialty Answering Service does, too, but their pricing is still complicated.

Smith.ai believes in transparency and simplicity—both for your business and for the price you pay to work with various companies. That’s why we have simple, straightforward pricing that never includes hidden charges, additional costs, or setup fees.

While Specialty Answering Service offers similar integrations, capabilities, and solutions as Smith.ai, but the complexity of their monthly and per minute pricing rates is hard to follow. It’s just a lot of math to get to an accurate price quote.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Specialty Answering Service.

Smith.ai is not affiliated with the company presented for comparison purposes on this page. The information provided here serves to compare and contrast Smith.ai products and services with another company (a wholly separate entity) offering products and services that may be similar to those provided by Smith.ai. This information is provided to help potential customers evaluate Smith.ai products and services, and Smith.ai has made the best possible effort to obtain accurate information about the other company mentioned here.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285

Per month

Calls per month

View pricing details

Per-call pricing, not per‑minute

Month-to-month pricing for easy budgeting

No charge for spam calls or wrong numbers

Easy billing with no setup cost or hidden fees

Our agents and AI harmoniously work to meet the rigorous demands of your business.

Smith.ai is trusted by 3,000+ businesses

5.0 stars

4.9 stars

5.0 stars

4.7 stars

Converts callers into clients

Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.