In-Depth Comparison

Smith.ai vs. Moneypenny

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Moneypenny

Smith.ai LogoMoneypenny

costs

Pricing
Per call
Contact Moneypenny
Cost
$7 - $10/call
Contact Moneypenny
Starting cost
$300/month
Contact Moneypenny
Setup fee
NO
No
Money-Back Guarantee
30 days
Contact Moneypenny
Spam & sales calls
Free
Contact Moneypenny
Post-call wrap-up
Included
No
Contracts
No contracts
Contact Moneypenny
Wrong Numbers
Free
Contact Moneypenny
Required Deposit
NO
No
Overage Cost
$8.50 - $11.50/call
Contact Moneypenny

capabilities

Calls answered 24/7
North America-based receptionists
Lead qualification
New lead intake
Appointment scheduling
Payment collection
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
Zip code lookup
Warm transfer
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
✔ Email, SMS, Slack
✔ Email, SMS
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
Receptionists know caller history
Spanish-speaking receptionists
Send follow-up messages

integrated technology

Call tracking dashboard
Call analytics
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
Calendaring software
Scheduling
Invoices and payments
Zapier
SMS & Slack

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.

Smith.ai receptionists offer call recording and transcription, outbound calling, and complete pricing transparency — capabilities Moneypenny doesn’t offer.

Smith.ai’s receptionists follow your custom instructions to qualify leads, book appointments, set up conference calls, accept payments for you, and make outbound calls on your behalf. We also automatically record and transcribe every call — something Moneypenny doesn’t offer — so you always have a complete record of client conversations. Your Smith.ai receptionists will have newly qualified leads booked on your calendar, so you can focus on uninterrupted, productive work.

Smith.ai’s pricing is fully transparent — all rates and plan options are published directly on our website. No long-term commitment is required to get started, and there are no hidden fees or surprise overage structures.

When it comes to technology, Smith.ai integrates natively with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Our platform performs ZIP code lookup, sends notifications via SMS and Slack, and connects with Make and Zapier — giving you a complete automation backbone for your client communication workflow.

For growth-minded business owners who care about price transparency, AI-powered call intelligence, and advanced capabilities like automatic call recording, transcription, and outbound calling, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner over Moneypenny.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$300
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Smith.ai is trusted by 5,000+ businesses

4.8 stars
4.9 stars
4.8 stars
4.7 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 7,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.