In-Depth Comparison

Smith.ai vs. Moneypenny

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Moneypenny

costs

Pricing
Per call
Per call
Cost
$6.50 - $9.50/call
$2.63-$4.67/call
Starting cost
$285/month
$140/month
Setup fee
NO
No
Money-Back Guarantee
14 days
7 day trial
Spam & sales calls
Free
$4.67/call over 30 seconds
Post-call wrap-up
Included
No
Contracts
No contracts
3 month contract to start
Wrong Numbers
Free
$4.67/call over 30 seconds
Required Deposit
NO
No
Overage Cost
$7.50 - $10.50/call
$2.63-$4.67/call

capabilities

Calls answered 24/7
βœ”
✘
North America-based receptionists
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βœ”
Lead qualification
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✘
New lead intake
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✘
Appointment scheduling
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βœ”
Payment collection
βœ”
✘
Call screening, routing & prioritization
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✘
Outbound sales campaigns
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Unlimited FAQ
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Call recording & transcription
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✘
Zip code lookup
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✘
Warm transfer
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✘
Call transfers via SMS & Slack
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✘
Instant call summaries by email & SMS
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βœ”
Daily call summaries
βœ” Email, SMS, Slack
βœ” Email, SMS
Receptionists make calls for you
βœ” Same per-call pricing. Comes from your #
✘
Receptionists know caller history
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Spanish-speaking receptionists
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✘
Send follow-up messages
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✘

integrated technology

Call tracking dashboard
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Call analytics
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CSV upload for direct transfer / blocked numbers
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✘
CRM, intake & marketing software
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✘
Calendaring software
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✘
Scheduling
βœ”
Invoices and payments
βœ”
✘
Zapier
βœ”
βœ”
SMS & Slack
βœ”
✘

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai’s receptionists offer sophisticated qualification, scheduling, and intake capabilities that sync beautifully with your systems. Moneypenny simply answers calls and takes messages.

Moneypenny’s virtual receptionists answer calls and take messages, but they don’t really take work off your plate. You’ll end your day with a list of messages to follow up on, and any new leads who called have likely moved on to other options. Smith.ai’s receptionists follow your custom instructions to qualify leads, book appointments, set up conference calls, accept payments for you, and can make calls on your behalf. We even record and transcribe calls for your convenience (something Moneypenny doesn't offer). Your Smith.ai receptionists will communicate effectively with your clients and have newly qualified leads booked on your calendar, so you can get down to uninterrupted, productive work.

Smith.ai and Moneypenny both charge per call. However, Moneypenny requires you to contact them for the monthly fees or overage costs based on your estimated call volume. With Smith.ai, we feel strongly about transparent pricing and list everything on our website. Overage costs may differ from business to business with Moneypenny.

When it comes to technology, both Smith.ai and Moneypenny have an online portal. But Smith.ai also integrates natively with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform searches for zip codes, connects to you via SMS and Slack, and is even on Make and Zapier (for our more tech-savvy users).

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Moneypenny.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.