Smith.ai vs. Moneypenny

Moneypenny’s virtual receptionists answer calls and take messages, but they don’t really take work off your plate. You’ll end your day with a list of messages to follow up on, and any new leads who called have likely moved on to other options. Smith.ai’s receptionists follow your custom instructions to qualify leads, book appointments, set up conference calls, accept payments for you, and can make calls on your behalf. We even record and transcribe calls for your convenience (something Moneypenny doesn't offer). Your Smith.ai receptionists will communicate effectively with your clients and have newly qualified leads booked on your calendar, so you can get down to uninterrupted, productive work.

Smith.ai and Moneypenny both charge per call. However, Moneypenny requires you to contact them for the monthly fees or overage costs based on your estimated call volume. With Smith.ai, we feel strongly about transparent pricing and list everything on our website. Overage costs may differ from business to business with Moneypenny.

When it comes to technology, both Smith.ai and Moneypenny have an online portal. But Smith.ai also integrates natively with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform searches for zip codes, connects to you via SMS and Slack, and is even on Make and Zapier (for our more tech-savvy users).

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Moneypenny.