Your business is likely getting calls from new leads, but also current clients, VIPs, networking partners, marketers, and any other potential callers. Smith.ai’s receptionists capture, qualify, book, and intake new leads. But, when you onboard with us, we also ask you about everyone who may call and how you want to handle them. In fact, people often think our receptionists are sitting in your office. Stericycle's services are mostly focused on answering for new leads, which works for new leads, but may lead to a worse experience for your clients and other callers.
When it comes to pricing, Smith.ai is completely transparent. With no charge for setup, sales, wrong numbers, or spam, we simply charge a flat fee for your calls. Furthermore, we have a 14-day money-back guarantee. In the first two weeks, you can try the service risk-free and gauge call volume. Stericycle doesn’t publish their prices on their site which means they can be expensive, riddled with hidden fees, or both. And you'll risk losing any setup and usage fees without a money-back guarantee.
Stericycle offers custom integrations with CRMs, but that could mean time consuming and costly implementation that might only be right for certain large organizations. Smith.ai’s plug-and-play integrations with over 30 CRM, calendar, billing, and intake platforms enable businesses of any size to immediately bring call data into their systems. And your first CRM integrations is even free! Plus, we integrate with Slack and Zapier for tech-savvy business owners who want to create even more automations. And while both Smith.ai and Stericycle offer call recording, Smith.ai goes above and beyond by transcribing each of your calls for your convenience. Stericycle doesn't.
For full-service solutions, transparent and predictable pricing, a money-back guarantee, free handling of spam, sales, and wrong numbers, faster integrations, and AI-assisted professional receptionists, businesses prefer Smith.ai to Stericycle Communication Solutions.