Smith.ai vs. Signpost

Smith.ai’s per-call pricing means your monthly bill is based on call volume, not call length. That way, your monthly costs are predictable and affordable. Signpost’s per-minute pricing can be hard to predict and hard to control. An average call lasts six minutes, so for an average call with Signpost, you’ll pay at least $15.54 per call. Plus, they bill an extra 60 seconds on every call to “allow the receptionist to send follow-up notifications.” Those costs add up quickly over the course of a month. 

With Smith.ai, you get more bang for your buck. We use technology to improve the customer experience. Our AI automatically blocks spam, robocalls, and sales calls — at no additional charge — and provides detailed call summaries for your convenience. Our AI also guides our agent conversations so they can respond to customer inquiries quickly and naturally. 

On top of that, Smith.ai’s receptionists are all North America-based and work from quiet home offices, so they sound like they’re in-house. Bilingual agents are available. Plus, since our company is fully remote, our hiring practices focus on skill, not location. 

Smith.ai integrates with more than 5,000 CRMs, form software, calendar systems, and billing software. That helps keep your data in sync with the systems you already use. We offer warm transfers, custom greetings, and can handle payment collection. Plus, we provide rich call intelligence, along with call recording and transcription for more visibility into your call activity. 

For 24/7 North America-based virtual receptionists, transparent pricing, more comprehensive services, and rich CRM integrations, Smith.ai is the superior choice over Signpost.