While Answering Legal charges per minute, Smith.ai’s pricing is per call, which means your monthly bill is based on call volume, not call length. That way, your monthly costs can be predictable and affordable. Keep in mind that an average call lasts 6 minutes, so for an average call, you’ll be paying much more with Answering Legal than with Smith.ai.
For their plans, Answering Legal lumps in multiple services you may not need or use. Smith.ai, on the other hand, lets you add on the services you know you’ll use, like appointment scheduling. That way, you only pay for the services you specifically need. Plus, Smith.ai offers our customers the option to bundle our other services like website chat answering, SMS/Facebook answering, and Outreach Campaigns (services that Answering Legal doesn’t offer).
Additionally, Smith.ai provides valuable insight into your callers through detailed call analysis and reporting. We track key data, like caller type (e.g., new lead, existing client, spam), time of the call, priority, and even disposition, to give you insight into the actions taken on your calls. Answering Legal doesn’t advertise any call reporting capabilities on their website.
On top of that, unlike Answering Legal, we provide services for numerous industries, not just legal. So, if you want a full-service team of receptionists with affordable pricing and transparent solutions, take a note from other businesses and stick with Smith.ai.
.webp)
.webp)
Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.
.png){kind=logo}
