The starting costs seem low with Posh Receptionists, but with their $54 introductory plan, they don’t include any receptionist minutes. You’ll also only get a trial for seven days, and that’s not enough time to see what anyone is capable of, really. The site also doesn’t list a lot of details about the included features, so although they say there are no hidden fees, it makes you wonder what they’re not saying.
At Smith.ai, on the other hand, we believe in total transparency. We also believe in giving you a 14-day money-back guarantee to try out our services, and we offer predictable pricing, free setup, and scalable plans that work for any budget. We can handle everything from lead intake and scheduling to payment collection, and more. Posh offers lead intake and can transfer to you for other needs, but what if you’re not around to take the call? Do they record and transcribe calls for your convenience? Nope. But Smith.ai does.
Posh does have a team of receptionists to pick up the slack where you can’t, but Smith.ai has an entire team of receptionists that are ready to customize a plan to serve your business and work as an extension of your brand, rather than a partner of yours. That way, you can focus on your business.
Posh is good enough for basic receptionist solutions, but better if you invest in one of the higher plans or don’t need a lot of phone service since you’re paying by the minute. For an inclusive, fully-featured virtual receptionist and admin solution, though, businesses prefer the services of Smith.ai.