Virtual Receptionists vs. Posh Receptionists: In-Depth Comparison

Compare features and see how businesses like yours can better answer calls, capture leads, and serve clients 24/7 with Virtual Receptionists

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14-day money-back guarantee
Live Agents 24/7
Bilingual The best alternative to Posh Receptionists

Posh Receptionists

Per call
Per minute
Starting cost
Setup fee
$99 for starter & basic plans
Money-Back Guarantee
14 days
Spam & sales calls
Charged per minute
Post-call wrap-up
No contracts
Wrong numbers
Charged per minute
Required deposit
Overage Cost
Calls answered 24/7
North America-based receptionists
Lead qualification
New lead intake
Appointment scheduling
Payment collection
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
✘ Voicemail transcription only
Zip code lookup
Warm transfer
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
✔ Email, SMS, Slack
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
Receptionists know caller history
✔ Same per-call pricing. Comes from your #.
Spanish-speaking receptionists
Send follow-up messages
Call tracking dashboard
Call analytics
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
Calendaring software
Invoices and payments
SMS & Slack
✘ SMS only
Read our reviews
Clutch Logo’s full team of receptionists qualify leads, accept payments, and log call info in your CRM using our custom technology. You will spend a lot more on minutes with Posh Receptionists.

The starting costs seem low with Posh Receptionists, but with their $64 introductory plan, they don’t include any receptionist minutes. You’ll pay $1.99/minute on top of the base pricing.’s pricing is per call, which means your monthly bill is based on call volume, not call length. That way, your monthly costs can be predictable and affordable. Keep in mind that an average call lasts 6 minutes, so for an average call, you’ll be paying just under $12 per call on the Posh Receptionists introductory plan compared to $8.50 per call on’s starter plan.

You’ll also only get a trial for seven days, and that’s not enough time to see what anyone is capable of, really. The site also doesn’t list a lot of details about the included features, so although they say there are no hidden fees, it makes you wonder what they’re not saying. 

At, on the other hand, we believe in total transparency. We also believe in giving you a 14-day money-back guarantee to try out our services, and we offer predictable pricing, free setup, and scalable plans that work for any budget. We can handle everything from lead intake and scheduling to payment collection, and more. Posh offers lead intake and can transfer to you for other needs, but what if you’re not around to take the call? Do they record and transcribe calls for your convenience? Nope. But does.

Posh does have a team of receptionists to pick up the slack where you can’t, but has an entire team of receptionists that are ready to customize a plan to serve your business and work as an extension of your brand, rather than just a vendor. That way, you can focus on your business. 

Posh is good enough for basic receptionist solutions, but better if you invest in one of the higher plans or don’t need a lot of phone service since you’re paying by the minute. For an inclusive, fully-featured virtual receptionist and admin solution, though, businesses prefer the services of


Live receptionists on duty 24/7. Forward all incoming calls or overflow phone calls only.
Appointment setting & call-back scheduling, with calendar software integration
Lead qualification & client intake with CRM integration for complete workflows
Outbound calls: web-form follow-ups, work status updates & appointment reminders
Payment collection, with integration to your credit card processing software
Spam & sales call blocking, call screening & prioritization, plus VIP pass-throughs

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What our customers are saying

“I rely on to handle all of my firm's calls. Their intake process integrates with my practice management software, which saves me time. Plus, their professionalism means I pay a fraction of the cost of an in-house receptionist without sacrificing quality. I recommend to every attorney I see.”
“Having someone professionally answer our phones is essential to operating a business. We engaged with Smith about 3 months ago and have been extremely pleased with the service they are providing us. They are very flexible and their integration with technology has functionally made a huge difference for us. I receive a SMS message and an email within seconds of a call with all pertinent information regarding the call. They ensure critical calls make it through to me and sales calls are screened. This makes my day much more productive and we get a professional service answering the phones.”
" has been a major hack into improving my business flow. Playing phone tag with potential clients and constantly getting interrupted with sales calls was so tiresome. has completely alleviated this problem. They screen all calls that come into my main office number so only critical calls get through to me, and they schedule appointments with potential clients after having carefully screened them through my intake process. I now save so much time and only have quality appointments booked. Less stress, more appointments. It's a total win!"
“Having real, live people answering the phone has made a huge difference in the volume of my practice, and I'm all about's technology-driven approach. I can focus on my clients without interruptions from sales calls and spammers, yet I remain in the loop when I'm in court or a meeting thanks to their text summaries. I love that manages my web chats now, too! They're one of the key reasons I was able to grow from a solopreneur to an 8 person team!
“ has been integral to my business at CMIT Solutions of Morristown. Their service was extremely easy to set up and they have been extremely professional with their customer care. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that it was missing and allows me to easily prioritize all of my call-backs. I highly recommend to any business looking for a live-answer service.”
"As small business owners, it is very important to have a professional image with a quick response to our phone calls. We are at ease knowing that our clients are being greeted with a professional, friendly and upbeat voice when they call our office. The message taking is very clear, concise and effective, and allows our contact with our clients to be frictionless, effective and progressive. The service quality and superior communication skills of the team makes them a true extension of our office."
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Live receptionists available 24/7

Per Month
Receptionist Calls
Transfer Destination
$9.50/Call after 30
Per Month
Receptionist Calls
Transfer Destinations
$8.50/Call after 90
Per Month
Transfer Destinations
$7.50/Call after 180
Custom pricing is available. Just let us know what you need!



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We integrate with your software

Contacts and call notes are logged in your systems, including CRM, intake, calendaring, and billing software

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