Smith.ai Virtual Receptionists vs. VoiceNation: In-Depth Comparison

What’s almost as frustrating as not having your calls answered? Confusing pricing from your receptionist service. VoiceNation’s plans start at $30, but at that price, their receptionists basically just pick up the phone and take a message — they won’t even answer basic questions about your business. As you go up in price, more features are available, but their receptionists still won’t qualify leads or log contacts in your CRM. And once you hit your monthly quota, the price per minute goes up quite a bit (this can add up on a busy month).

Smith.ai has transparent per call pricing. All of our features are available with every plan — some incur add-on fees, but they’re a la carté, so you only pay for what you need. In one call, our receptionists can qualify a new lead, schedule them on your calendar, complete initial intake, and even take a payment for any consultations or appointments you charge for. That’s real work done for your business. Plus, we never charge for spam, sales pitches, or wrong numbers — we’re not trying to squeeze extra pennies out of you.

VoiceNation’s virtual receptionists follow scripts, which isn’t really the best way to handle calls anymore. Smith.ai’s proprietary AI technology instantly populates our receptionists’ screens with your custom instructions, and they field the call in a natural and friendly manner. Often callers think our receptionists are in your office! We even record and transcribe calls for you, so you can see exactly how each of your calls is handled. With VoiceNation, all you have is what they tell you about your calls. Who knows what details they might leave out?

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over VoiceNation.