In-Depth Comparison

Smith.ai vs. Conversational

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Conversational

costs

Pricing
Per call
Per minute
Cost
$6.50 - $9.50/call
$1.60-$2.09/min
Starting cost
$285/month
$209/month
Setup fee
NO
No
Money-Back Guarantee
14 days
30 days
Spam & sales calls
Free
$1.60-$2.09/min
Post-call wrap-up
Included
Yes
Contracts
No contracts
No
Wrong Numbers
Free
$1.60-$2.09/min
Required Deposit
NO
No, however, payment required up-front
Overage Cost
$7.50 - $10.50/call
$2.10/minute

capabilities

Calls answered 24/7
North America-based receptionists
Lead qualification
New lead intake
Appointment scheduling
Payment collection
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
Zip code lookup
Warm transfer
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
✔ Email, SMS, Slack
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
Receptionists know caller history
Spanish-speaking receptionists
Send follow-up messages

integrated technology

Call tracking dashboard
Call analytics
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
Calendaring software
✘ One
Scheduling
Invoices and payments
Zapier
SMS & Slack

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai’s receptionists, backed by AI technology, answer calls 24/7, qualify leads, and sync with your CRM. Conversational simply takes messages and transfers calls.

A virtual receptionist should do more for your business than simply answer the phone and take a message. That’s why Smith.ai receptionists go above and beyond: screening leads, booking appointments on your calendar, taking payments for consultations, setting up conference calls, making outbound calls, and much more. Plus, backed by our proprietary AI technology that allows them to access caller history and search zip codes, our receptionists can personalize each call and focus on excellent customer service, 24/7. We even provide convenient call recording and transcription, something Conversational can’t do.

Conversational is a far more bare-bones service. They’ll transfer calls and take messages, but you’ll end up spending time following up with all your callers. Rather than taking work off your plate, you’re just delaying it. Furthermore, if a new lead calls and Conversational’s receptionists just take a message, they are likely to move on to the next business. Smith.ai can qualify leads, book them, and even do new client intake.

At a glance, Conversational’s prices may seem lower, but it’s difficult to predict the true price with per minute pricing. And since they’ll charge at least a minute for spam, sales calls, and wrong numbers, the cost of calls you don’t even want can add up. With Smith.ai, you aren’t charged for the calls you don’t want, and you’ll probably find that you save overall, since you won’t be following up on calls and have time for more profitable/billable work.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Conversational.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.