For what it is, eVoice offers a platform for VoIP service — but that’s where it ends. Their information on live answering is limited and hard to find, which means it’s not their primary business focus. eVoice and Smith.ai both offer live answering, call transfers, appointment booking, and message handling. But if you want more, look to Smith.ai.
With Smith.ai, you’ll get a team available to pick up the phone 24 hours a day, seven days a week, and even make outbound calls on your behalf. Plus, take payments, and do anything else that your in-house receptionists would do, at a fraction of the cost and without taking up your valuable time and resources.
eVoice specializes in international calling and phone systems, and while they offer many of the same features as Smith.ai, like call recording and transcription, they're not a virtual receptionists service like ours. Essentially, it’s like a professional routing system for your business phone—you still have to provide the people.
Plus, eVoice doesn’t offer a money-back guarantee, but does state that you can cancel at any time. Smith.ai, on the other hand, offers a 14-day money-back guarantee so you can see if we’re the right fit for your business risk-free.
So, you can choose to use another answering service if that’s all you need, or you can give your clients the service they deserve by partnering with Smith.ai for transparent, professional, full-service receptionist solutions that can become an extension of your business, not just a service you use.
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