Smith.ai vs. Ruby Receptionists

Your outsourced receptionists should be affordable and useful, whether you're just getting started or you run a large, longstanding business. That's why Smith.ai offers lead qualification and intake, appointment scheduling, payments, follow-ups via SMS/email, outbound calling, and more at flat per call rates with a low starting cost of $285/month for 30 calls.

Although the starting cost is similar, Ruby only offers some of the same features on a per-minute model. Remember that with per-minute pricing, even one long call can spike your bill. Plus, since they charge for the spam not caught by their robocall filter, sales, and wrong-number calls, these prices can rack up (think about the spam and sales calls you regularly get). With no charge for the calls you didn’t want anyway, Smith.ai is the smarter and more modern way to save time and money.

Smith.ai uses sophisticated AI technology to filter spam, route calls, map caller history, record and transcribe calls, search zip code locations, and increase the efficiency of our receptionists — keeping costs for you low. And it’s no surprise that we integrate seamlessly with nearly every major calendaring software and most CRMs (and for the more technically minded, chat apps like Slack and DIY integration tools like Zapier, Make, and open APIs). Ruby integrates with 3 CRM platforms, which can mean time-consuming copy-and-paste for any business owner using other platforms to manage their leads and clients.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Ruby Receptionists.