Your outsourced receptionists should be affordable and useful, whether you're just getting started or you run a large business. That's why Smith.ai offers lead qualification and intake, appointment scheduling, payments, follow-ups via SMS/email, outbound calling, and more at flat per-call rates with a low starting cost of $240/month for 30 calls.
Ruby offers many (not all) of the same features, but their plans start at $319/month — over $100 per month more than a Smith.ai starting plan. And since they charge for the spam not caught by their robocall filter, sales, and wrong-number calls, these prices can rack up (think about the spam and sales calls you regularly get). With no charge for the calls you didn’t want anyway, Smith.ai is the smarter and modern way to save time and money.
Smith.ai uses sophisticated AI technology to filter spam, route calls, map caller history, search zip code location, and increase the efficiency of our receptionists — keeping costs for you low. And it’s no surprise that we integrate seamlessly with nearly every major calendaring software and most CRMs (and for the more technically minded, chat apps like Slack and DIY integration tools like Zapier). Ruby integrates with just 3 CRM platforms and they don't have a Zapier integration, which can mean time-consuming copy-and-paste for any business owner using other platforms to manage their leads and clients.
For affordable and predictable pricing, free handling of spam, sales, and wrong numbers, facilitated consultation payments, more CRM integration options, and AI-assisted professional and friendly receptionists, businesses prefer Smith.ai to Ruby Receptionists.