In-Depth Comparison

Smith.ai vs. HelloSells

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to HelloSells

costs

Pricing
Per call
Per minute
Cost
$6.50 - $9.50/call
$1.80-$2.35/min
Starting cost
$285/month
$359/month
Setup fee
NO
$49.99
Money-Back Guarantee
14 days
No
Spam & sales calls
Free
30 spam calls under 30 seconds blocked free every month
Post-call wrap-up
Included
No
Contracts
No contracts
No
Wrong Numbers
Free
$1.80-$2.35/min
Required Deposit
NO
No
Overage Cost
$7.50 - $10.50/call
$1.80-$2.35/min

capabilities

Calls answered 24/7
✔
✔
North America-based receptionists
✔
✔
Lead qualification
✔
✔
New lead intake
✔
✘
Appointment scheduling
✔
✘ Limited to their own scheduling software
Payment collection
✔
✔
Call screening, routing & prioritization
✔
✔
Outbound sales campaigns
✔
Unlimited FAQ
✔
Call recording & transcription
✔
✘
Zip code lookup
✔
✘
Warm transfer
✔
✔
Call transfers via SMS & Slack
✔
✘ SMS only
Instant call summaries by email & SMS
✔
✘
Daily call summaries
✔ Email, SMS, Slack
✘
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
✔
Receptionists know caller history
✔
Spanish-speaking receptionists
✔
✔
Send follow-up messages
✔
✔

integrated technology

Call tracking dashboard
✔
✘
Call analytics
✔
✘
CSV upload for direct transfer / blocked numbers
✔
✘
CRM, intake & marketing software
✔
✔
Calendaring software
✔
✘ Limited to their own scheduling software
Scheduling
✔
Invoices and payments
✔
✔
Zapier
✔
✔
SMS & Slack
✔
✔

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai’s full team of receptionists qualify leads, accept payments, and log call info in your CRM using our custom technology. HelloSells does, too, but their pricing is still complicated.

HelloSells is a basic answering service that can capture and qualify leads. That’s about it. They don’t offer nearly the same depth of services as Smith.ai. Smith.ai becomes a true extension of your office: Our live agents answer calls with custom greetings, qualify and screen leads, book appointments, take payments, make outgoing calls if needed, and so much more!

When it comes to technology, HelloSells does offer some integrations, but Smith.ai, however, blows them out of the water. We play well with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Plus, Smith.ai’s AI technology allows our agents to search for zip codes, connect to you via SMS and Slack, and even use Zapier triggers (for our more tech-savvy users).

HelloSells doesn’t offer you insight into your calls, not the way Smith.ai does. Our call intelligence feature allows you access to your entire call history and even provides a comprehensive report of your calls. We track key data to give you insight into the type of callers you’re getting. Our dashboard even allows you to see the actions taken by your callers. Whether you’re interested in learning about the number of new leads who’ve booked appointments with your business or how many new client intake forms our virtual receptionists have filled out, Smith.ai can help your team better understand the value of your communication activities. Add in comprehensive customization options like complex call routing, plus outreach campaigns for follow-up with leads and clients, and it’s clear that Smith.ai’s feature set gives you all the tools you need under one service provider.

HelloSells isn’t transparent about its pricing. They require you to share personal information, such as your name, your company’s name, corporate email, and phone number, to view their pricing plan. Once you do, you’ll learn all of HelloSells’ plans charge per minute. If you go over your allotted minutes for the month, you’ll be charged anywhere from $1.80 to $2.35 per minute. Plus, with HelloSells, all calls are rounded up to the nearest minute. Oof. You’ll wind up paying an arm and a leg if and when the frequency and length of your calls fluctuate. Smith.ai’s pricing is predictable and affordable. We charge per call, so if we wind up with a particularly chatty caller, Smith.ai’s pricing won’t break the bank.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over HelloSells.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.