In-Depth Comparison

Smith.ai vs. Back Office Betties

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Back Office Betties

costs

Pricing
Per call
Per minute
Cost
$6.50 - $9.50/call
$2.69-$3.49/min
Starting cost
$285/month
$349/month
Setup fee
NO
$89
Money-Back Guarantee
14 days
7 days/100 minutes
Spam & sales calls
Free
$2.69-$3.49/min
Post-call wrap-up
Included
Yes
Contracts
No contracts
No
Wrong Numbers
Free
$2.69-$3.49/min
Required Deposit
NO
No
Overage Cost
$7.50 - $10.50/call
$2.69-$3.49/min

capabilities

Calls answered 24/7
North America-based receptionists
Lead qualification
New lead intake
Appointment scheduling
Payment collection
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
Zip code lookup
Warm transfer
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
✔ Email, SMS, Slack
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
Receptionists know caller history
Spanish-speaking receptionists
Send follow-up messages

integrated technology

Call tracking dashboard
Call analytics
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
✘ Some
Calendaring software
Scheduling
Invoices and payments
Zapier
SMS & Slack

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai’s receptionists use sophisticated AI technology to qualify, book, and intake new leads 24/7 — for any business. Back Office Betties answers calls at limited hours for lawyers only.

Back Office Betties is a simple receptionist service. They answer your business’s calls, field FAQs, transfer calls, and book appointments — for law firms only. Smith.ai’s receptionists, on the other hand, take significant work off your plate. We can answer calls 24/7, qualify and book new leads on your calendar, take payments for consults, fill out intake forms, set up conferences, look up your caller’s zip code and call history, and much more — for any business. We even offer convenient call recording and transcription (something Back Office Betties doesn't do). We go above and beyond to cater to your unique business needs.

Setup is also simpler with Smith.ai. Back Office Betties trains their staff to know your business, but Smith.ai’s proprietary technology feeds your custom instructions to our receptionists instantly, so we can set up your account in a day or two, without compromising quality. Our receptionists are given your business info when they need it, and are trained instead to offer professional service to every caller.

Another benefit of Smith.ai’s technology? Lower costs. We filter and screen your spam, sales calls, and wrong numbers and never charge for any of them. And with our flat per call pricing, your monthly fees are likely to be predictable and affordable. Back Office Betties starts with fairly high per minute pricing, which means one long call can turn into one long bill. Plus, since they don’t filter spam or sales calls, you’ll likely pay for a number of calls you never wanted.

For growth-minded business owners who care about price transparency, seamless integrations (including Zapier and Make), and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Back Office Betties.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
View pricing details
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.