In-Depth Comparison

Smith.ai vs. Easybee

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Easybee

costs

Pricing
Per call
Per minute
Cost
$6.50 - $9.50/call
$0.99-$1.38/min
Starting cost
$285/month
$69-$299/month (up to 300 minutes)
Setup fee
NO
No
Money-Back Guarantee
14 days
2 week free trial
Spam & sales calls
Free
Free
Post-call wrap-up
Included
Billed
Contracts
No contracts
No
Wrong Numbers
Free
Charged for operator usage
Required Deposit
NO
No
Overage Cost
$7.50 - $10.50/call
$0.99-$1.38/min

capabilities

Calls answered 24/7
βœ”
βœ”
North America-based receptionists
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βœ”
Lead qualification
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✘
New lead intake
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βœ”
Appointment scheduling
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βœ”
Payment collection
βœ”
βœ”οΈ
Call screening, routing & prioritization
βœ”
✘
Outbound sales campaigns
βœ”
Unlimited FAQ
βœ”
Call recording & transcription
βœ”
✘
Zip code lookup
βœ”
✘
Warm transfer
βœ”
βœ”
Call transfers via SMS & Slack
βœ”
✘
Instant call summaries by email & SMS
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βœ”
Daily call summaries
βœ” Email, SMS, Slack
✘
Receptionists make calls for you
βœ” Same per-call pricing. Comes from your #
βœ”
Receptionists know caller history
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Spanish-speaking receptionists
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Send follow-up messages
βœ”
✘

integrated technology

Call tracking dashboard
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Call analytics
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βœ”
CSV upload for direct transfer / blocked numbers
βœ”
✘
CRM, intake & marketing software
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✘
Calendaring software
βœ”
βœ”
Scheduling
βœ”
Invoices and payments
βœ”
✘
Zapier
βœ”
✘
SMS & Slack
βœ”
✘

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai offers comprehensive services stretching from administrative automation to advanced outreach sales support. Easybee is a simple answering service with limited marketing capabilities.

Smith.ai’s receptionists can do a lot in one call: We qualify leads, follow custom instructions, book appointments, accept secure payments for you, and intake new leads β€” 24/7. Easybee offers scheduling and intake, but without the ability to screen and qualify leads, a booked consultation organized by their agents could waste even more of your time.

And while starting costs with Easybee are low, they bill you by the minute. Each call comes down to the minute and runs the risk of being short and brisk, or running over your monthly minute plan. If the plan changes from month to month without stable costs, you run the risk of losing control of your business expenses. Contrarily, with Smith.ai’s predictable per call pricing, free spam blocking (so you never pay for those sales calls or robocalls), and a low starting cost for plans, you can start small, then scale your usage easily (once you see the benefits).

Sure, Easybee gives you a dedicated team of receptionists, but this might not be as sweet of a deal as it may sound. For instance, if you launch a new marketing campaign, you only have that same dedicated team of receptionists, meaning you’re stuck with just those few who are trained. Smith.ai does things a little differently: With a larger, non-dedicated team of virtual receptionists available around the clock, you get more highly trained agents working on your projects, meaning you can scale up much more quickly than you could with just a limited pool of baseline receptionists. Plus, Smith.ai’s services are always backed with top-of-the-line AI technology, which enables us to offer high-quality features like call recording and transcription, something Easybee doesn't even offer.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Easybee.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.