Smith.ai vs. Easybee

Smith.ai’s receptionists can do a lot in one call: We qualify leads, follow custom instructions, book appointments, accept secure payments for you, and intake new leads — 24/7. Easybee offers scheduling and intake, but without the ability to screen and qualify leads, a booked consultation organized by their agents could waste even more of your time.

And while starting costs with Easybee are low, they bill you by the minute. Each call comes down to the minute and runs the risk of being short and brisk, or running over your monthly minute plan. If the plan changes from month to month without stable costs, you run the risk of losing control of your business expenses. Contrarily, with Smith.ai’s predictable per call pricing, free spam blocking (so you never pay for those sales calls or robocalls), and a low starting cost for plans, you can start small, then scale your usage easily (once you see the benefits).

Sure, Easybee gives you a dedicated team of receptionists, but this might not be as sweet of a deal as it may sound. For instance, if you launch a new marketing campaign, you only have that same dedicated team of receptionists, meaning you’re stuck with just those few who are trained. Smith.ai does things a little differently: With a larger, non-dedicated team of virtual receptionists available around the clock, you get more highly trained agents working on your projects, meaning you can scale up much more quickly than you could with just a limited pool of baseline receptionists. Plus, Smith.ai’s services are always backed with top-of-the-line AI technology, which enables us to offer high-quality features like call recording and transcription, something Easybee doesn't even offer.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Easybee.