In-Depth Comparison

Smith.ai vs. Dedicated Office Solutions

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Dedicated Office Solutions

costs

Pricing
Per call
Per minute
Cost
$6.50 - $9.50/call
$1.60-$1.83/minute
Starting cost
$285/month
$549/mo
Setup fee
NO
$199
Money-Back Guarantee
14 days
Info unavailable
Spam & sales calls
Free
Info unavailable
Post-call wrap-up
Included
Info unavailable
Contracts
No contracts
Yes
Wrong Numbers
Free
Info unavailable
Required Deposit
NO
Info unavailable
Overage Cost
$7.50 - $10.50/call
Info unavailable

capabilities

Calls answered 24/7
North America-based receptionists
Lead qualification
New lead intake
Appointment scheduling
Payment collection
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
Zip code lookup
Warm transfer
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
✔ Email, SMS, Slack
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
Receptionists know caller history
Spanish-speaking receptionists
Send follow-up messages

integrated technology

Call tracking dashboard
Call analytics
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
Calendaring software
Scheduling
Invoices and payments
Zapier
SMS & Slack
✘ SMS only

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai’s full team of receptionists qualify leads, accept payments, and log call info in your CRM using our custom technology. Dedicated Office Solutions can answer calls and book appointments.

Smith.ai’s starting monthly costs ($285/mo) are over $250 cheaper than Dedicated Office Solutions’ starting costs ($549/mo). And Smith.ai doesn’t charge any set-up fees, while Dedicated Office Solutions will charge you a set-up fee of $199. 

Smith.ai’s per-call pricing means your monthly bill is based on call volume, not call length. That way, your monthly costs can be predictable and affordable. Dedicated Office Solutions’ per-minute pricing may seem low at first, but keep in mind that an average call lasts 6 minutes, so for an average call. You could pay nearly $2.50 more per call with Dedicated Office Solutions than with Smith.ai. That adds up — if your business receives just 50 calls per month, you’ll be paying nearly $125 more per month with Dedicated Office Solutions. Combine your minimum monthly fee, setup cost, and the additional cost per call, and Dedicated Office Solutions will cost you significantly more for your first month of service compared to Smith.ai. 

With Smith.ai, you get more bang for your buck, too. Unlike Dedicated Office Solutions, we utilize AI to enable a much larger team to maximize responsiveness beyond what a family-owned team consisting of just a handful of receptionists can accomplish. We block spam, robocalls, and sales calls completely free, provide instant notifications for call transfers, and much more. 

On top of that, Dedicated Office Solutions isn’t available 24/7/365 — while Smith.ai is. It doesn't matter what time zone your customers (or our agents) are in, your calls will always be answered in a timely manner. Not only are our receptionists available around-the-clock, but unlike Dedicated Office Solutions, our receptionists are all North America-based and work from quiet home offices, so they sound like they’re in-house. Plus, since we're fully remote, our hiring practices focus on skill, not location. Dedicated Office Solutions’ receptionists are all based in Texas. 

Sure, Dedicated Office Solutions can answer phone calls, schedule appointments, and answer FAQs about your products and services, but they don’t advertise many of the same features that Smith.ai offers, from payment collection and call prioritization to bilingual agents and new lead intake. Plus, we advertise all of our features, like call recording and transcription (something Dedicated Office Solutions doesn't even offer) right up-front, so you know exactly what you're signing up for. 

So if you want to pay more for basic services that an in-house receptionist or standard call center can provide, Dedicated Office Solutions might be worth a look. But when you want to get more work off your plate for a more affordable price, the team at Smith.ai will be waiting to deliver everything you need with 100% transparency in everything we do. 

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Dedicated Office Solutions.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
View pricing details
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.