In-Depth Comparison

Smith.ai vs. PATLive

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to PATLive

costs

Pricing
Per call
Per minute
Cost
$6.50-$8.50/call
$1.28-$2.65/min
Starting cost
$255/month
$59/month
Setup fee
NO
No
Money-Back Guarantee
14 days
14 day free trial
Spam & sales calls
Free
$1.28-$2.65/min
Post-call wrap-up
Included
Yes
Contracts
No contracts
No
Wrong Numbers
Free
$1.28-$2.65/min
Required Deposit
NO
No
Overage Cost
$7.50-$9.50/call
Charged the first minute in full, then in 6 second increments, $1.05-$2.25/minute

capabilities

Calls answered 24/7
North America-based receptionists
Lead qualification
New lead intake
Appointment scheduling
✘ Certain plans only
Payment collection
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
Zip code lookup
Warm transfer
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
✔ Email, SMS, Slack
✔ Email, SMS
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
Receptionists know caller history
Spanish-speaking receptionists
✔ $20/month
Send follow-up messages

integrated technology

Call tracking dashboard
Call analytics
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
Calendaring software
Scheduling
Invoices and payments
Zapier
SMS & Slack

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai’s live receptionists use sophisticated technology to qualify leads and sync with your systems. With PATLive, you’ll spend unnecessary time on follow-up and screening.

Your virtual receptionists offer the most value when they can act as an in-house receptionist. That’s why Smith.ai’s receptionists can qualify & intake new leads, book appointments, accept payments, make outbound calls, set up conferences, and add call notes to your CRM. We even offer call recording and transcription, something PATLive doesn’t offer. They don't qualify or intake new leads either, which means new potential clients could easily move on while waiting for a callback.

‍Smith.ai’s receptionists answer current clients in a familiar manner, as they can easily look up zip codes and access the client’s call history. Our AI technology enables our receptionists to have the information they need for personalization so they can focus entirely on properly representing your business. PATLive works entirely off call scripts, which can make for a robotic call experience and don’t always cover every situation.

With per minute pricing, PATLive is likely to be more expensive and sure to be less predictable. If you have an average of 6 minute long calls, PATLive may seem cheaper, but since they charge per minute for spam, sales calls, and wrong numbers, your overall monthly costs are likely to be much higher. Stick with Smith.ai’s flat per call pricing with no charge for spam filtering and your monthly cost will be easy to estimate.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over PATLive.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$255
Per month
30
Calls per month
View pricing details
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.