In-Depth Comparison

Smith.ai vs. GetCallers

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to GetCallers

costs

Pricing
Per call
Per hour/agent
Cost
$6.50 - $9.50/call
$5.00-$6.95/hour/agent
Starting cost
$285/month
$767.55/mo
Setup fee
NO
$50
Money-Back Guarantee
14 days
Info unavailable
Spam & sales calls
Free
No
Post-call wrap-up
Included
No
Contracts
No contracts
Info unavailable
Wrong Numbers
Free
Info unavailable
Required Deposit
NO
Info unavailable
Overage Cost
$7.50 - $10.50/call
Info unavailable

capabilities

Calls answered 24/7
North America-based receptionists
Lead qualification
New lead intake
Appointment scheduling
Payment collection
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
✘ Call recording only
Zip code lookup
Warm transfer
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
✔ Email, SMS, Slack
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
Receptionists know caller history
Spanish-speaking receptionists
Send follow-up messages

integrated technology

Call tracking dashboard
Call analytics
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
Calendaring software
Scheduling
Invoices and payments
Zapier
SMS & Slack

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
GetCallers has slightly more limited sales capabilities. Smith.ai’s award-winning virtual receptionists customized their support to fit your needs.

At a glance, GetCaller’s prices may seem affordable, ranging from $5.00-$6.95 per hour per agent, but when you inevitably receive a chatty caller, you’ll wind up paying big. And your callers won’t be getting the quality responsiveness they expect unless you pay extra for more agents. With an additional $50 set-up fee, a 3.95% processing fee, and a $15 per day agent training fee, you’ll wind up paying more than you’d expect for their seemingly “affordable” services. Smith.ai’s pricing is much more transparent up front: We only charge per call, not per hour or per agent, so your monthly costs will be based on your call quota. That way, you won’t be stuck with a hefty bill for a lengthy call and you can rest assured that you’ll have access to dozens of professional agents ready to uphold the quality of all your calls. 

GetCallers acts more like a fancy call center. They can answer calls and book appointments, but they don’t seem to have the capability to handle much more than that. Smith.ai’s virtual receptionist services, however, have a much wider bandwidth. Our agents become a true extension of your office: answering calls with custom greetings, qualifying and screening leads, booking appointments, taking payments, making outgoing calls if you need, and so much more!

When it comes to technology, GetCallers fails in comparison to Smith.ai. GetCallers doesn’t advertise any online portal or dashboards, and as far as integrations go, Smith.ai takes the lead. We play well with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI platform searches for zip codes, connects to you via SMS and Slack, and is even a Zapier trigger (for our more tech-savvy users).

While GetCallers does advertise some call tracking or reporting capabilities, they’re incredibly vague about what they can actually do for managing your campaigns. Smith.ai’s Call Intelligence feature, on the other hand, offers valuable insight into your callers through detailed call analysis and reporting. We track key data, like caller type (e.g., new lead, existing client, spam), time of the call, priority, and even disposition, to give you insight into the actions taken on your calls. Add in comprehensive customization options like complex call routing, plus Outreach Campaigns for follow-up with leads and clients, and it’s clear to see that Smith.ai provides more comprehensive insight into your calls than GetCaller even offers.

And while GetCallers’ agents aren’t guaranteed to be North American-based or available 24/7, Smith.ai’s agents are. We hire bright and friendly North America-based agents who sound just like in-house. We ensure all of your calls, chats, and messages are handled by knowledgeable, experienced agents ready to nurture your leads through your sales funnels exactly as your sales team normally would. Plus, our team mans your phone lines day and night, so no matter when your callers reach out, they’ll always have a friendly representative available to assist them.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over GetCallers.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.