Smith.ai vs. Stafi Live

Smith.ai’s virtual receptionists provide sophisticated call handling and lead qualification capabilities, while Stafi offers limited services. 

Are you looking to elevate your customer service with a virtual receptionist service? Both Smith.ai and Stafi Live offer remote receptionists to answer calls, qualify leads, and schedule appointments. But as for features, flexibility, and value — Smith.ai is the better solution.

Smith.ai offers per-call pricing that’s transparent and predictable. You only pay for calls our virtual receptionists handle, regardless of call duration. The starting cost is $292.50/mo, with no long-term commitments or setup fees. In contrast, Stafi Live operates on a per-minute pricing model, charging $1.49 per minute. Consider also that the terms of conditions don’t indicate if they round up to the nearest minute (a standard practice for per-minute billing.) Plus, they don’t block SPAM calls for free. Your monthly bill might skyrocket to an unaffordable rate. 

When it comes to technology, Stafi comes up short. With no notable CRM or intake form integrations, your data will be left siloed and require manual work to get it into the systems you already use. Smith.ai boasts extensive integrations with popular business tools such as CRMs, practice management systems, marketing automation platforms, scheduling software, and payment tools. These allow for efficient communication and data management —- ensuring that all client interactions are logged and accessible across various systems. Our integrations with Zapier and Make also open up doors to thousands of additional integrations. 

Stafi’s reputation and experience just can’t match Smith.ai’s. Stafi boasts they work with “dozens of lawyers.” Meanwhile, our hundreds of North America-based agents have experience working with thousands of legal clients, handling their calls, qualifying their leads, and supporting their growing businesses. Smith.ai is known for its high-quality service. Our highly trained and professional virtual receptionists provide a superior customer experience for all callers. Additionally, our 24/7 availability ensures businesses take advantage of every opportunity to engage with clients. 

For growth-minded business owners who care about price transparency, rich integrations, and excellent service, Smith.ai is the superior choice over Stafi.