In-Depth Comparison

Smith.ai vs. Stafi Live

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Stafi Live

costs

Pricing
Per call
Per minute
Cost
$6.50 - $9.50/call
$1.49 per minute
Starting cost
$285/month
Unknown
Setup fee
NO
Money-Back Guarantee
14 days
15-day trial
Spam & sales calls
Free
$1.49 per minute
Post-call wrap-up
Included
$1.49 per minute
Contracts
No contracts
No Contracts
Wrong Numbers
Free
$1.49 per minute
Required Deposit
NO
Overage Cost
$7.50 - $10.50/call
$1.49 per minute

capabilities

Calls answered 24/7
✔️
North America-based receptionists
Unknown
Lead qualification
✔️
New lead intake
✔️
Appointment scheduling
✔️
Payment collection
✔️
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
Zip code lookup
Warm transfer
✔️
Call transfers via SMS & Slack
Instant call summaries by email & SMS
✔️
Daily call summaries
✔ Email, SMS, Slack
Unknown
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
Unknown
Receptionists know caller history
Spanish-speaking receptionists
✔️
Send follow-up messages
✔️

integrated technology

Call tracking dashboard
✔️
Call analytics
✔️
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
Calendaring software
✔️
Scheduling
Invoices and payments
Zapier
SMS & Slack
✔️ SMS only

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Compare features and see how businesses like yours can better answer calls, capture leads, and serve clients 24/7 with Smith.ai Virtual Receptionists

Smith.ai’s virtual receptionists provide sophisticated call handling and lead qualification capabilities while Stafi has a limited service offering. 

Are you looking to elevate your customer service with a virtual receptionist service? Both Smith.ai and Stafi Live offer remote receptionists to answer calls, qualify leads, and schedule appointments. But when it comes to features, flexibility, and value — Smith.ai is the better solution.

Smith.ai offers per-call pricing that’s transparent and predictable. You only pay for calls our virtual receptionists handle, regardless of call duration. The starting cost is $285/mo, with no long-term commitments or setup fees. In contrast, Stafi Live operates on a per-minute pricing model, charging $1.49 per minute. Consider also that the terms of conditions don’t indicate if they round up to the nearest minute (a standard practice for per-minute billing.) Plus, they don’t block SPAM calls for free. Your monthly bill might skyrocket to an unaffordable rate. 

When it comes to technology, Stafi comes up short. With no notable CRM or intake form integrations, your data will be left siloed and require manual work to get it into the systems you already use. Smith.ai boasts extensive integrations with popular business tools such as CRMs, practice management systems, marketing automation platforms, scheduling software, and payment tools. These allow for seamless communication and data management —- ensuring that all client interactions are logged and accessible across various systems. Our integrations with Zapier and Make also open up doors to thousands of additional integrations. 

Stafi’s reputation and experience just can’t match Smith.ai’s. Stafi boasts they work with “dozens of lawyers.” Meanwhile, our hundreds of North America-based agents have experience working with thousands of legal clients, handling their calls, qualifying their leads, and supporting their growing businesses. Smith.ai is known for its high-quality service. Our highly trained and professional virtual receptionists provide a superior customer experience for all callers. Additionally, our 24/7 availability ensures businesses take advantage of every opportunity to engage with clients. 

For growth-minded business owners who care about price transparency, rich integrations, and excellent service, Smith.ai is the superior choice over Stafi.

Smith.ai is not affiliated with the company presented for comparison purposes on this page. The information provided here serves to compare and contrast Smith.ai products and services with another company (a wholly separate entity) offering products and services that may be similar to those provided by Smith.ai. This information is provided to help potential customers evaluate Smith.ai products and services, and Smith.ai has made the best possible effort to obtain accurate information on the other company mentioned here.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.