Smith.ai vs. Ring Savvy

Beware: If you’re looking for transparent pricing, Ring Savvy might not be your best bet. You’ll have to reach out to them directly for a custom quote. Ring Savvy does note that their pricing is per minute, not per call, so when you inevitably receive a chatty caller, it might just break the bank. And with per minute calling, agents might take longer to answer your callers’ questions. Smith.ai’s pricing is much more transparent up front: We only charge per call, not per minute, so your monthly costs will be based on your call quota. That way, you won’t be stuck with a hefty bill for a lengthy call and you can rest assured that you’ll have access to dozens of professional agents ready to uphold the quality of all your calls. 

Ring Savvy acts more like a call center. They can answer calls, take messages, book appointments, but they don’t seem to have the capability to handle much more than that. Smith.ai’s virtual receptionists do so much more for your business. We become a true extension of your office: answering calls with custom greetings, qualifying and screening leads, booking appointments, taking payments, making outgoing calls if you need, the list goes on!

When it comes to technology, Ring Savvy fails in comparison to Smith.ai. Ring Savvy doesn’t advertise any online portal or dashboards, and as far as integrations go, Smith.ai takes the lead. We play well with over 30 CRMs, marketing platforms, calendars, billing systems, and intake forms. Furthermore, our AI-powered platform searches for zip codes, connects to you via SMS and Slack, and is even a Zapier trigger (for our more tech-savvy users).

While Ring Savvy doesn’t advertise any call tracking or reporting capabilities, Smith.ai’s Call Intelligence feature offers valuable insight into your callers through detailed call analysis and reporting. We track key data, like caller type (e.g., new lead, existing client, spam), time of the call, priority, and even disposition, to give you insight into the actions taken on your calls. Add in comprehensive customization options like complex call routing, plus Outreach Campaigns for follow-up with leads and clients, and it’s clear to see that Ring Savvy can’t help you get more out of your communication efforts the way Smith.ai can.

On top of that, Ring Savvy’s receptionists are based solely out of their call center location in New York. This means you’ll not only be limited to receptionists working on the East Coast time zone, but you’ll also only have access to a finite amount of receptionists at one time. Smith.ai, on the other hand, has hundreds of virtual receptionists working from all over North America. And our agents work from quiet home offices, so your callers won’t get any of that distracting background noise like they would from a call center. Plus, Smith.ai’s virtual receptionists don’t rely on scripts the way Ring Savvy’s receptionists do. We take the time to learn how you would like your calls to be handled, striving to build genuine connections with each of our callers.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Ring Savvy.