In-Depth Comparison

Smith.ai vs. Legal Soft

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Legal Soft

costs

Pricing
Per call
Per agent/month
Cost
$6.50 - $9.50/call
$2,097/agent/month
Starting cost
$285/month
$2,097
Setup fee
NO
$300
Money-Back Guarantee
14 days
No
Spam & sales calls
Free
No
Post-call wrap-up
Included
Info unavailable
Contracts
No contracts
Info unavailable
Wrong Numbers
Free
No
Required Deposit
NO
Info unavailable
Overage Cost
$7.50 - $10.50/call
Info unavailable

capabilities

Calls answered 24/7
βœ”
✘
North America-based receptionists
βœ”
✘
Lead qualification
βœ”
✘ Higher price tiers only
New lead intake
βœ”
✘ Higher price tiers only
Appointment scheduling
βœ”
βœ”
Payment collection
βœ”
✘
Call screening, routing & prioritization
βœ”
Info unavailable
Outbound sales campaigns
βœ”
Unlimited FAQ
βœ”
Call recording & transcription
βœ”
Info unavailable
Zip code lookup
βœ”
✘
Warm transfer
βœ”
Info unavailable
Call transfers via SMS & Slack
βœ”
✘
Instant call summaries by email & SMS
βœ”
✘
Daily call summaries
βœ” Email, SMS, Slack
✘
Receptionists make calls for you
βœ” Same per-call pricing. Comes from your #
✘ Higher price tiers only
Receptionists know caller history
βœ”
Spanish-speaking receptionists
βœ”
✘ Higher price tiers only
Send follow-up messages
βœ”
✘ Higher price tiers only

integrated technology

Call tracking dashboard
βœ”
βœ”
Call analytics
βœ”
Info unavailable
CSV upload for direct transfer / blocked numbers
βœ”
✘
CRM, intake & marketing software
βœ”
βœ”
Calendaring software
βœ”
βœ”
Scheduling
βœ”
Invoices and payments
βœ”
✘
Zapier
βœ”
✘
SMS & Slack
βœ”
✘

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai offers comprehensive customer engagement while Legal Soft is a simple VA marketplace.

Legal Soft allows you to find, interview, and hire individual legal virtual assistants (VAs). While they may be able to handle basic administrative tasks, Smith.ai’s services are more comprehensive. Our live, human agents handle calls, book appointments, intake new clients, route calls, take payments, and offer after-hours support. ‍Not only that, but our AI technology blocks spam, offers rich call intelligence, and allows our agents to manage conversations accurately and efficiently β€” every time!

To hire one legal assistant, Legal Soft charges upwards of $2,000 per month for 40 hours per week. For only $285 per month, Smith.ai gives you access to hundreds of North America-based virtual receptionists who can support your practice around the clock. With Smith.ai, you get better support for your law firm, with 24/7 coverage and cost savings.Β 

Legal Soft integrates with five CRMs, but we integrate with more than 5,000. These integrations allow you to pipe leads to us for immediate callbacks. While Smith.ai and Legal Soft both have dashboards, only Smith.ai gives you full visibility into caller activity. We capture key data including the time of the call, phone number, lead status, and action taken. Smith.ai even goes as far as providing call summaries as well as audio recordings and searchable transcripts, so you know exactly what happened on every call.

Smith.ai doesn’t stop at just inbound either β€” we offer comprehensive sales development, too. Our sales-trained agents make up to five calls per contact and follow up with email and text messages to improve conversion rates and meet your most important business objectives. Β We even offer 24/7 live chat so leads visiting your website after receiving our outreach are greeted and engaged immediately. With 360-degree coverage, we handle the entire β€œfrontline” of your lead flow so you never need to worry about missing an opportunity.

For affordable customer engagement capabilities that span industries and verticals, along with 24/7 inbound and outbound coverage, Smith.ai is the superior choice over Legal Soft.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.