Smith.ai vs. Suite 1000

Any way you calculate it, Smith.ai’s prices are lower than Suite 1000.

That’s because we use technology to increase efficiency, and we pass that savings on to our clients. Our proprietary technology filters spam, sales calls, and wrong numbers and automates repetitive processes. That way our receptionists can 100% focus on professional and friendly service, and our prices maintain an affordable flat rate. Suite 1000 charges $4.50 per minute, and since they charge for sales and spam calls, your monthly bill could vary greatly and be exorbitantly expensive. And they don’t offer a money-back guarantee.

Price notwithstanding, your outsourced receptionist service needs to integrate with your business processes in order to be truly useful. That’s why Smith.ai’s receptionists not only qualify new leads but they also book appointments and log everything in your platform — using technology across the board including online calendars, CRMs, Slack, Zapier, Make, and payment software (and your first CRM integration is free).

Plus, Smith.ai is backed by technology that helps their agents look up your caller’s history and zip code, record and transcribe calls, and so much more. While Suite 1000 can make appointments and qualify leads, they simply can’t integrate with your systems, which means you’ll spend a lot more time following up via email and getting caught up on calls.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Suite 1000.