Any way you calculate it, Smith.ai’s prices are lower than Suite 1000. That’s because we use technology to increase efficiency, and we pass the savings on to our clients. Our proprietary technology filters spam, sales calls, and wrong numbers and automates repetitive processes. That way our receptionists can 100% focus on professional and friendly service, and our prices maintain an affordable flat rate. Suite 1000 charges $4 per minute, and since they charge for sales and spam calls, your monthly bill could vary greatly and be exorbitantly expensive. And they don’t offer a money-back guarantee.
Price notwithstanding, your outsourced receptionist service needs to integrate with your business process in order to be truly useful. That’s why Smith.ai’s receptionists not only qualify new leads but they also book appointments and log everything in your platform — using technology across the board including online calendars, CRMs, Slack, Zapier, and payment software (and your first CRM integration is free). Plus, they’re backed by technology that helps them look up your caller’s history and zip code. Suite 1000 can also make appointments and qualify leads, but they simply can’t integrate with your systems, which means you’ll spend a lot more time following up via email and getting caught up on calls.
For high tech solutions, much lower prices, a money-back guarantee, free handling of spam, sales, and wrong numbers, marketing, intake, CRM, payment, and calendar integrations, and AI-assisted professional and friendly receptionists, businesses prefer Smith.ai to Suite 1000.