Outsourced receptionists are only useful if they are an extension of your business, taking work off your plate. That’s why Smith.ai’s virtual receptionists not only answer your calls in a professional and friendly way, but they can also screen new leads, book appointments on your calendar, take payments for consultations and outstanding invoices, make outbound calls, and initiate conference calls. We even record and transcribe calls for your convenience, something Clementine doesn't offer. Clementine is a basic answering service: They take your calls and can schedule appointments, but a booked consultation with an unqualified lead can just waste more time.
Setup will take a while with Clementine, too. They train a dedicated team to answer your calls, which may initially seem appealing, but turnover and training time can cause lags in service and gaps in knowledge. Smith.ai uses AI technology instead. Your custom instructions appear on our receptionist’s screen instantly, so any member of our team can answer your calls. And with Smith.ai, you can get up and running in a few days. Plus, Clementine will charge for spam calls, and with a lack of personalization and integration, their service is likely to sound outsourced. Smith.ai automatically blocks spam and sales calls for free.
Speaking of technology, Smith.ai has an ever-growing list of integrations to assist you. This means we can book appointments on your calendar, have clients make payments directly to your accounts, and log call reports in your CRM. We also have spam blocking, call history search, zip code search, warm transfers via SMS and Slack, a Zapier integration, a call tracking dashboard, and more.
For more qualified leads, technology-assisted receptionists, less work for you, free handling of spam, sales, and wrong numbers, intake, CRM, payment, and calendar integrations, businesses prefer Smith.ai to Clementine.