In-Depth Comparison

Smith.ai vs. Nexa Receptionists

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Nexa Receptionists

costs

Pricing
Per call
Per 30-60 seconds
Cost
$6.50 - $9.50/call
Unpublished
Starting cost
$285/month
Unpublished
Setup fee
NO
Unpublished
Money-Back Guarantee
14 days
Unpublished
Spam & sales calls
Free
Billable
Post-call wrap-up
Included
Billable
Contracts
No contracts
Unpublished
Wrong Numbers
Free
Billable
Required Deposit
NO
Unpublished
Overage Cost
$7.50 - $10.50/call
Unpublished

capabilities

Calls answered 24/7
North America-based receptionists
Lead qualification
New lead intake
Appointment scheduling
Payment collection
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
Zip code lookup
Warm transfer
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
✔ Email, SMS, Slack
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
Receptionists know caller history
Spanish-speaking receptionists
Send follow-up messages

integrated technology

Call tracking dashboard
Call analytics
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
Calendaring software
Scheduling
Invoices and payments
Zapier
SMS & Slack

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai receptionists can screen, schedule, and intake leads and clients at any price tier. Nexa is an expensive message-taking service.

Smith.ai’s outsourced receptionist services goes above and beyond: Our receptionists can answer an unlimited number of common questions, qualify and intake leads, schedule appointments, take payments, make outbound calls, and even set up conference calls, whether you need 20 calls a month or 2000.

Smith.ai offers clear pricing plans listed directly on our website. This allows you to easily compare costs and choose a plan that fits your budget. Nexa, on the other hand, doesn't publish their pricing online, making cost comparisons trickier.

Nexa Receptionist showcases per minute bundles on their website, even though their terms also mention per-call option, but they don't publish pricing for either. Smith.ai has per call pricing so your caller can be properly addressed and not rushed, and with a low starting cost per month, even small businesses can afford to get started. Additionally, Smith.ai blocks spam and wrong number calls at no extra charge, whereas Nexa charges for all calls.

Smith.ai boasts strong customer reviews on platforms like Clutch, indicating user satisfaction with their service, ease of use, and customer support. While Nexa might also have satisfied customers, it's harder to gauge their overall sentiment without readily available reviews.

Check if either service integrates with your existing CRM, calendar, or other business tools. Seamless integrations can significantly improve workflow efficiency.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Nexa Receptionist.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.