In-Depth Comparison

Smith.ai vs. Nexa Receptionists

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Nexa Receptionists

costs

Pricing
Per call
Per 30-60 seconds
Cost
$6.50 - $9.50/call
Custom quote
Starting cost
$285/month
Custom quote
Setup fee
NO
Custom quote
Money-Back Guarantee
14 days
Info unavailable
Spam & sales calls
Free
Info unavailable
Post-call wrap-up
Included
Yes
Contracts
No contracts
No
Wrong Numbers
Free
Info unavailable
Required Deposit
NO
Info unavailable
Overage Cost
$7.50 - $10.50/call
Info unavailable

capabilities

Calls answered 24/7
βœ”
βœ”
North America-based receptionists
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Lead qualification
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βœ”
New lead intake
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✘ Higher price tiers only
Appointment scheduling
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βœ”
Payment collection
βœ”
✘
Call screening, routing & prioritization
βœ”
✘
Outbound sales campaigns
βœ”
Unlimited FAQ
βœ”
✘
Call recording & transcription
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Info unavailable
Zip code lookup
βœ”
✘
Warm transfer
βœ”
βœ”
Call transfers via SMS & Slack
βœ”
✘
Instant call summaries by email & SMS
βœ”
✘
Daily call summaries
βœ” Email, SMS, Slack
✘
Receptionists make calls for you
βœ” Same per-call pricing. Comes from your #
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Receptionists know caller history
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Spanish-speaking receptionists
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✘ Higher price tiers only
Send follow-up messages
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integrated technology

Call tracking dashboard
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Call analytics
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CSV upload for direct transfer / blocked numbers
βœ”
✘
CRM, intake & marketing software
βœ”
✘ Some
Calendaring software
βœ”
✘ Some
Scheduling
βœ”
Invoices and payments
βœ”
✘
Zapier
βœ”
✘
SMS & Slack
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✘ SMS only

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai receptionists can screen, schedule, and intake leads and clients at any price tier. Nexa is an expensive message-taking service.

Smith.ai’s outsourced receptionist services goes above and beyond: Our receptionists can answer an unlimited number of common questions, qualify and intake leads, schedule appointments, take payments, make outbound calls, and even set up conference calls, whether you need 20 calls a month or 2000. Nexa Receptionist will answer your phone and take a message, leaving all the follow-up to you. You have to reach certain payment tiers just to have them schedule appointments or do basic intake, and they limit the number of FAQs they’ll answer β€” do your callers have a limit on questions?

Starting at $2.39/minute and assuming an average call time of 6 minutes, you’ll pay more for Nexa Receptionist than Smith.ai β€” but are your calls only 6 minutes? And since Nexa charges at least one minute for sales calls, spam callers, and wrong numbers, your monthly quota can really rack up. Smith.ai has predictable per call pricing so your caller can be properly addressed and not rushed, and with a low starting cost per month, even small businesses can afford to get started.

Nexa Receptionist doesn’t compare to Smith.ai when it comes to technology. With our proprietary technology, receptionists have unlimited FAQs about your business, lead qualification criteria, general and personal spam blocking, a complete call history for personalized answering, the ability to quickly lookup caller zip codes, and much more. We can even record and transcribe your calls so you have all your call information readily available. Furthermore, we integrate with all major business software, Zapier, Make, Slack, calendars, and payment platforms. Nexa integrates with a few CRM and scheduling platforms, but you’ll need to reach a certain pricing tier to access them.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Nexa Receptionist.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.