Smith.ai vs. Signius Communications

Virtual receptionists are only worth paying for if they take real work off your plate. That’s why Smith.ai’s live receptionists answer calls and do warm transfers, but they can also qualify new leads, schedule appointments on your calendar, accept payments for outstanding invoices, and log new clients and call notes in your CRM. Additionally, they can make calls on your behalf for contact form follow-up and appointment reminders. Signius Communications’s receptionists also screen your calls, but they either take a message for your follow-up, or forward the call anyway.

Smith.ai filters out spam calls, unwanted sales pitches, and wrong numbers for free. Since Signius charges per minute for these, your monthly costs could easily be way higher than you think (how many spam calls do you get each day?). Between the extra time you spend on follow-up and paying for sales and spam, Smith.ai is a much better deal for most businesses.

Our high-tech solutions help Smith.ai’s receptionists offer a more personalized experience at predictable flat rates. They can access the caller’s history, do immediate zip code searches, and update your leads instantly across our entire system. More personalization means more happy leads, which are then booked on your calendar and logged in your CRM. Smith.ai even offers call recording and transcription, something Signius doesn't do. 

Signius is old-fashioned: they won’t work with your marketing or intake software and they offer no integrations. This means any messages they take will turn into copy-and-paste projects for you (or your overqualified staff).

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Signius Communications.