In-Depth Comparison

Smith.ai vs. Signius Communications

Compare features and see how businesses like yours can answer calls, capture leads, and serve clients better with Smith.ai’s 24/7 Virtual Receptionists.

Smith.ai Virtual Receptionists:
The best alternative to Signius Communications

costs

Pricing
Per call
Per minute
Cost
$6.50-$8.50/call
$1.16-$1.26/min
Starting cost
$255/month
$42/month
Setup fee
NO
No
Money-Back Guarantee
14 days
7 day or 100 minute free trial
Spam & sales calls
Free
$1.16-$1.26/min
Post-call wrap-up
Included
Yes
Contracts
No contracts
No
Wrong Numbers
Free
$1.16-$1.26/min
Required Deposit
NO
No
Overage Cost
$7.50-$9.50/call
$1.13–$1.22/min

capabilities

Calls answered 24/7
North America-based receptionists
Lead qualification
New lead intake
Appointment scheduling
Payment collection
Call screening, routing & prioritization
Outbound sales campaigns
Unlimited FAQ
Call recording & transcription
Zip code lookup
Warm transfer
Call transfers via SMS & Slack
Instant call summaries by email & SMS
Daily call summaries
✔ Email, SMS, Slack
✘ Email only
Receptionists make calls for you
✔ Same per-call pricing. Comes from your #
Receptionists know caller history
Spanish-speaking receptionists
Send follow-up messages

integrated technology

Call tracking dashboard
Call analytics
CSV upload for direct transfer / blocked numbers
CRM, intake & marketing software
Calendaring software
Scheduling
Invoices and payments
Zapier
SMS & Slack

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.
Smith.ai receptionists qualify & intake new leads, accept payments, book consults, & log call notes in your systems. Signius Communications forwards your calls only, leaving all follow-up work to you.

Virtual receptionists are only worth paying for if they take real work off your plate. That’s why Smith.ai’s live receptionists answer calls and do warm transfers, but they can also qualify new leads, schedule appointments on your calendar, accept payments for outstanding invoices, and log new clients and call notes in your CRM. Additionally, they can make calls on your behalf for contact form follow-up and appointment reminders. Signius Communications’s receptionists also screen your calls, but they either take a message for your follow-up, or forward the call anyway.

Smith.ai filters out spam calls, unwanted sales pitches, and wrong numbers for free. Since Signius charges per minute for these, your monthly costs could easily be way higher than you think (how many spam calls do you get each day?). Between the extra time you spend on follow-up and paying for sales and spam, Smith.ai is a much better deal for most businesses.

Our high-tech solutions help Smith.ai’s receptionists offer a more personalized experience at predictable flat rates. They can access the caller’s history, do immediate zip code searches, and update your leads instantly across our entire system. More personalization means more happy leads, which are then booked on your calendar and logged in your CRM. Smith.ai even offers call recording and transcription, something Signius doesn't do. 

Signius is old-fashioned: they won’t work with your marketing or intake software and they offer no integrations. This means any messages they take will turn into copy-and-paste projects for you (or your overqualified staff).

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Signius Communications.

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$255
Per month
30
Calls per month
View pricing details
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.