Smith.ai vs. Jump Contact

For basic call answering and appointment scheduling services, Jump Contact will charge you per minute. With pricing like that, if you wind up with a particularly chatty caller (and chances are, you will), you’ll be paying more for a call than it might be worth. Jump Contact also charges a higher per minute pricing model for additional features, like appointment booking or payment collection. Since those calls tend to be longer, they’ll be even more expensive. Smith.ai, on the other hand, allows you to purchase features a la carte and pay per call, no matter the length. That way, your monthly costs will be based on your call volume rather than your call length. That way, you’re never stuck with a hefty bill for a single call. 

Jump Contact’s services are closer to those of a call center. They can answer calls, take messages, and book appointments, but that’s pretty much it. Smith.ai’s virtual receptionists can do far more for your business. We become a true extension of your office: answering calls with custom greetings, qualifying and screening leads, booking appointments, taking payments, making outgoing calls if you need, and the list goes on!

As far as technology goes, Smith.ai’s capabilities stretch far beyond Jump Contact’s. In fact, Jump Contact doesn’t offer much in the way of advanced technological support — not like Smith.ai does. We integrate with more than 30 CRMs, marketing platforms, calendars, billing systems, and intake forms, including Zapier, which integrates our services with over 5,000 apps. Furthermore, our AI-powered platform searches for zip codes, connects to you via SMS and Slack, and has open APIs (for our more tech-savvy users).

Jump Contact doesn’t advertise any call-reporting capabilities like Smith.ai’s call intelligence, which provides valuable insight into your calls through detailed call analysis and reporting. We track key data, like caller type (e.g., new lead, existing client, spam), time of the call, priority, and even disposition, to give you insight into the actions taken on your calls. We even offer call recording and transcription when full call details are needed. Plus, with comprehensive customization options like complex call routing, it’s clear you get more out of your communication efforts with Smith.ai.

On top of that, Jump Contact only has a handful of agents, which means they don’t have the bandwidth to handle bigger projects. Smith.ai, on the other hand, has hundreds of highly trained and experienced virtual receptionists working from all over North America. We guarantee quick answering and quality service every time. We take the time to learn how you would like your calls to be handled, striving to build genuine connections with each of your callers. Our receptionists always work from quiet home offices, so your callers won’t get any of the distracting background noise like they would from a call center.

For growth-minded business owners who care about price transparency, seamless integrations, and robust customizations that deliver the experience of in-house customer engagement and sales development, Smith.ai is the superior choice for your 24/7 Virtual Receptionists partner, over Jump Contact.