Calls come in, but you’re not always available to answer them. We capture leads, book appointments, collect payment, and log details instantly in your systems. We manage your center's calls so you can focus on what only you can do: providing nurturing care and creating safe, enriching environments where children thrive.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential enrollment and inquiry information through structured intake questions. By collecting key information upfront — such as child's age, care needs (full-time, part-time, drop-in), preferred start date, any special requirements or allergies, and whether it's a tour request or enrollment inquiry — the system helps identify and prioritize families based on your daycare's age groups, capacity, and program offerings. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate director or childcare staff member.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make better business decisions with real-time call data visualized in every client dashboard from Smith.ai. Every call summary is enriched with AI-powered metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy powered by intelligent automation.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
The AI receptionist from Smith.ai delivers features specifically designed to help daycare centers manage parent communications and streamline daily operations. These capabilities include automated appointment scheduling that lets parents book tours or meetings anytime — even when your staff is focused on the children. Smart lead screening efficiently sorts through inquiries, identifying serious enrollment prospects while filtering out spam calls that would otherwise interrupt your day.
The service provides seamless communication through phone, chat, and text integration, giving parents flexibility to reach you however they prefer. With human support standing by for complex situations, parents always get the assistance they need. The system integrates directly with your existing CRM and management software, automatically logging parent interactions and follow-up requirements. Built-in spam blocking protects your staff from robocalls and irrelevant solicitations, ensuring they can dedicate their attention to childcare rather than fielding unnecessary interruptions.
Smith.ai handles escalations through a sophisticated system that recognizes when human intervention provides the best parent experience. The AI Receptionist monitors each conversation for indicators that suggest human assistance would be valuable — such as sensitive topics, detailed enrollment questions, or when parents directly request to speak with someone.
When escalation occurs, the call transfers immediately to Smith.ai's professional receptionists who have full context from the AI interaction. These North America-based agents excel at customer service, information collection, and routing calls appropriately. They handle complex scheduling, payment-sensitive conversations, and situations requiring empathy and understanding. Parents can also request human assistance at any point during their call, ensuring they always feel heard and supported.
Integrating the AI Receptionist from Smith.ai with your daycare's current phone system is straightforward and requires no technical expertise on your end. The process starts with a consultation where Smith.ai's onboarding specialists learn about your specific needs — from enrollment procedures to parent communication preferences.
Smith.ai then configures the service to work with your existing phone lines and business software. The team handles all technical setup, including routing calls to the AI receptionist and establishing connections with your scheduling system, CRM, or daycare management platform. White-glove onboarding ensures everything functions properly before going live, with ongoing support available whenever you need adjustments. Your existing phone number stays the same, and parents won't notice any difference except improved availability and faster response times.
The AI Receptionist from Smith.ai delivers substantial cost savings compared to hiring full-time staff. A typical in-house receptionist costs around $37,000 annually in salary alone, plus benefits, payroll taxes, and training expenses that can push total costs over $45,000 per year. In contrast, Smith.ai's AI receptionist plans begin at just $95.00 monthly — saving you more than $40,000 annually.
Beyond the dramatic cost reduction, you get 24/7 coverage without overtime pay, holiday coverage, or managing sick days. The service scales with your call volume through per-call pricing, meaning you only pay for additional calls during busy enrollment periods rather than jumping to higher plan tiers. There are no setup fees, cancellation penalties, or long-term contracts required, giving you complete budget flexibility as your daycare grows.
Smith.ai becomes your partner by creating completely customized call handling that reflects your daycare's unique approach to parent communication. During onboarding, dedicated specialists work with you to understand your enrollment process, tour scheduling preferences, emergency protocols, and the specific information you need from each inquiry.
The AI Receptionist learns your center's personality — whether you emphasize educational philosophy, safety protocols, or family-centered care — and incorporates this into every parent interaction. Custom caller types help distinguish between new enrollment inquiries, current parent questions, vendor calls, and emergency situations, with each receiving appropriate handling. The system adapts to your operational changes, seasonal enrollment cycles, and evolving parent needs through ongoing account management. This level of customization ensures parents receive consistent, knowledgeable assistance that truly represents your daycare's values and standards.