vs. Signius Communications: Live Answering Service Comparison

Angie Wilson

Your business deserves a top-quality live answering service. But how do you know which company provides the best options to fit your needs? Here’s a comparison between Signius Communications and virtual receptionists.

Setup Fees, Contracts, & Trials

Signius Communications

  • No setup or cancellation fees
  • No contract
  • No money-back guarantee

Discussion: Signius Communications does not offer a guaranteed period to try their services risk-free. In fact, there isn’t a lot of information available on their site to help you make a decision, so we had to call them to obtain most of the information on their fees and pricing., on the other hand, offers a free money-back guarantee for 14 days so that you can feel more comfortable about choosing our services for your business. Both companies offer free setup and customers never incur cancellation penalties as plans are month-to-month.

Monthly Plans

Here’s how monthly plans from and Signius Communications compare:

  • $240 for 30 live receptionist calls and 1 live transfer number
  • $420 for 60 live receptionist calls and 2 live transfer numbers
  • $900 for 150 live receptionist calls and 5 live transfer numbers
  • Custom plans available
  • 10% annual discount when paid up front

Signius Communications

  • $45 for 50 minutes
  • $109 for 125 minutes
  • $213 for 250 minutes
  • Custom plans available

Discussion: Signius Communications offers customizable plans, so the plans above are just a subset of the full list of plans available. They offer a free consultation during which their sales team will develop a plan based on your business’ call volume. You can change your plan with both companies if your call volume changes.

Note that while most business calls are under five minutes, according to the Invoca Call Intelligence Index, which could mean that Signius offers more competitive pricing on a per-call basis, does not charge for spam, unsolicited sales, and wrong-number calls, so you'll only pay for calls that are legitimate for your business. Consider how many unwanted calls you receive monthly when evaluating the true cost of both services.

Overage Costs

  • $8.50/call on the $240/month plan
  • $7.50/call on the $420/month plan
  • $6.50/call on the $900/month plan

Signius Communications

  • $1.00/minute on the $45/month plan
  • $0.95/minute on the $109/month plan
  • $0.92/minute on the $213/month plan
  • Lower per-minute rates are available with higher call-volume plans

Discussion:'s per-call charge on overage is slightly higher than the normal cost of service. However, will work closely with you to ensure you have a plan that suits your business's call volume -- including creating a custom plan to fit your needs. Signius charges increases the per-minute rate between $.07/minute and $.10/minute for all minutes over those allotted in the plan.

Features and Signius Communications offer the following features:

  • North America-based virtual receptionists
  • Bilingual services available
  • Custom call handling procedures
  • Call summary reports
  • Call forwarding 
  • 24/7 live call answering
  • Toll-free number included has the following additional features:

Signius Communications offers the following additional features:

  • Message management system

Discussion: and Signius Communications both offer standard live answering service features. But the value distinctions are in the details: While Signius offers a message management interface where clients can login, instead allows clients to instantly update their status via text message, through simple SMS commands. Life is easier without another app or login to remember. is also well known for its lead qualification and intake services, as well as its integrations with CRMs, calendaring programs, and Slack, all of which increase efficiency by handing off more duties to your receptionists, and reduce time spent on redundant tasks, such as copying post-call notes into client records in your CRM (with this can happen automatically). 

Moreover, consider whether you need your receptionists to make outbound calls, capture and qualify your leads, and intake new clients. These are all services provides (note that some of these services may incur extra fees; see our Pricing page for details). If you need HIPAA compliance, however, then is not yet able to accommodate handling calls for your business.

Summary and Signius Communications are both well known for providing affordable call answering services at price points that small businesses and independent professionals can accommodate. If you're looking for more than an answering service, a partner that can drive efficiency with streamlined workflows and smart integrations, delivers much more value at nearly the same cost. Client Testimonial

Don't just take our word for it. Read what a happy client had to say about our services:

“Professional, intelligent and easy to work with. Highly recommended. We love the daily email summaries and the call data they capture.”

- Max Osbon, partner at Osbon Capital

Discover the Value of Virtual Receptionists

Don’t settle for a live answering service that doesn’t properly integrate with your business. Contact us today to learn more about the benefits of using You can call us at (650) 727-6484 or email us at The best way to get started now. Remember, all plans are covered by our 14-day money-back guarantee.

Angie Wilson

As a freelance content strategist, Angie Wilson has contributed a number of articles to

Try now

Accelerate growth with live receptionists and AI. Get started risk-free for 14 days!

Accelerate growth with live chat agents and AI. Get started risk-free for 14 days!

GEt Started NOWGEt Started NOW

Contact our sales team today at (650) 727-6484 or schedule a call.

sign up for our newsletter

Thank you!
Your submission has been received.
Yikes! Something went wrong while submitting the form.