Calls come in when you're working on detailed tattoos, performing piercings, or consulting with clients about designs. We capture leads, book appointments, collect design ideas, and log details instantly in your systems. With our AI-first answering service with human support as an extension of capabilities, potential clients and booking requests never hit voicemail.
The answering service from Smith.ai greets every caller professionally and captures essential consultation information through structured intake questions. By collecting key details upfront — such as design ideas, placement preferences, artist style requests, budget range, and availability — the system helps identify and prioritize qualified clients based on your artists' specialties and booking schedule. Our human agents seamlessly step in when callers request to speak with someone directly or have complex design consultations that require detailed information collection and routing to the appropriate artist or studio manager.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. Track booking patterns, popular styles, and client preferences through historical tables and charts to predict business growth, artist availability, and ROI with superior accuracy through our AI-powered analytics.
While our answering service with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That's why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
The AI Receptionist from Smith.ai becomes your partner by seamlessly connecting with your existing scheduling systems through its vast integration capabilities. With over 7,000 business tool integrations, your AI Receptionist syncs appointments and scheduling data in real-time directly into the platforms you already use. This means any appointments booked through your AI-first system are instantly updated, eliminating double-booking risks and keeping your schedule accurate.
Your AI Receptionist adapts to your studio's unique workflow, working smoothly with various calendar and scheduling software. This flexibility lets you focus on your craft while your AI partner handles the scheduling logistics. When complex multi-session tattoo bookings or payment-sensitive scheduling situations arise, North America-based human agents provide escalation support, ensuring seamless service without interrupting your in-house team. The result? You get swift, efficient appointment handling with minimal friction — no more cumbersome manual updates.
Your AI-first system from Smith.ai handles a wide range of calls efficiently, with North America-based human support stepping in when situations require that personal touch. Human agents excel at escalating calls involving complex scheduling situations, sensitive procedure discussions where customers need reassurance, or when callers specifically request to speak with a person.
The escalation happens based on your customized protocols programmed into your AI Receptionist. For example, if a caller expresses frustration, needs detailed information about aftercare procedures, or requests payment processing for multiple sessions, your system seamlessly transfers to human support. These human agents are professional receptionists who specialize in customer service, information collection, and call routing — they don't provide technical tattoo or piercing advice, but they're excellent at making customers feel heard and properly routing them to the right person at your studio.
Your AI partner determines escalation through predefined scenarios you set up during onboarding, ensuring that whenever a call moves beyond automated capabilities or requires empathetic human interaction, the transition is swift and appropriate.
Your AI Receptionist becomes part of your studio by handling inquiries 24/7, ensuring you never miss potential customers who call outside regular business hours. Since 27% of leads call outside normal 9 AM – 5 PM hours, this around-the-clock availability directly prevents revenue loss from missed opportunities.
Your AI-first system conducts swift intake, qualifies leads, and schedules appointments instantly — typically wrapping up calls in just two to three minutes. This efficiency dramatically increases your conversion rate because leads get immediate responses instead of waiting for callbacks. You can customize your AI Receptionist with prompts tailored specifically to your studio's services and culture, ensuring every interaction feels personal and professional.
With native integration capabilities, your AI partner automatically logs interactions and updates customer records in your existing CRM systems. This streamlined client intake process improves both internal efficiency and customer experience. When leads need that human touch — perhaps they're nervous about their first tattoo — North America-based agents provide seamless escalation support, ensuring higher satisfaction and loyalty without requiring your time.
North America-based human agents provide crucial escalation support that enhances your AI-first service. These professional receptionists understand regional communication styles and cultural nuances, ensuring smoother interactions when customers need that personal touch. They're particularly valuable when handling sensitive situations where customers might feel nervous about procedures or need reassurance about aftercare.
Your human support team excels at customer service, de-escalation, and detailed information collection — they're not providing technical tattoo advice, but they're exceptional at making customers feel comfortable and properly routing them to the right person at your studio. When complex scheduling situations arise, like coordinating multiple sessions or handling payment-sensitive information, these agents provide seamless support.
Having domestic-based support also means your customers interact with agents who share their timezone and communication expectations, creating a more natural, professional experience. This human extension of your answering service's capabilities ensures you maintain that personal touch while benefiting from efficient, swift call processing for routine inquiries.
Your AI Receptionist from Smith.ai delivers subscription-level pricing with enterprise-level customization — a combination typically only available through expensive multi-year agency contracts. While a full-time in-house receptionist costs around $77,000 annually including salary, benefits, and overhead, your AI-first service starts at just $97.50 per month for 30 calls.
This flexible pricing structure means you only pay for calls answered, never for idle time. If you exceed your allotted call volume, you simply pay for each additional call without being forced into a higher-tier plan. There are no setup fees, cancellation fees, or long-term contracts required.
Your AI partner provides 24/7 coverage with North America-based human escalation support, delivering consistent professional service that never calls in sick or takes vacation. Most businesses save 60-80% compared to hiring full-time staff while gaining round-the-clock availability. You get white-glove onboarding, custom call instructions, and ongoing account management — support that competitors simply don't provide after selling you a subscription.