Calls come in, but you’re not always available to answer them. We capture leads, book appointments, collect payments, and log details instantly in your systems. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate childcare provider or agency coordinator.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential childcare information through structured intake questions. By collecting key information upfront — such as children's ages and number, type of care needed (full-time nanny, part-time babysitter, daycare enrollment), schedule requirements, special needs or dietary restrictions, and location and travel needs — the system helps identify and prioritize families based on your caregivers' qualifications and availability.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make better business decisions with real-time call data, visualized in every Smith.ai dashboard. Every call summary is enriched with metadata, including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
While other AI services leave you to figure it out alone, our expert team works closely with you to craft custom AI behavior that sounds like your business, follows your procedures, and delivers results that match your goals.
The AI Receptionist from Smith.ai enhances productivity for nannies and childcare providers primarily by decreasing the time they spend managing calls and communications. This efficiency is achieved through the system's intelligent handling of routine tasks such as call answering, appointment scheduling, and lead intake, which allows providers to focus more on their core responsibilities – caring for children. By operating 24/7, the AI ensures no opportunities are missed due to unavailable personnel, significantly increasing lead capture efficiency.
Additionally, the seamless integration of AI with human support allows for swift escalation of complex or sensitive matters, ensuring that such situations are handled with the necessary human touch without overwhelming the staff. This hybrid model not only maintains service quality but also decreases the operational load on childcare providers, who otherwise might juggle between childcare and operational duties. The automation of these tasks not only optimizes workflow but also helps in maintaining consistent communication standards, thereby improving overall business efficiency and client satisfaction.
Human agents play a crucial role in enhancing the function of Smith.ai AI receptionists by providing a personalized touch that AI alone cannot achieve. They are primarily deployed in scenarios requiring empathy and complex thinking. For instances where calls involve sensitive situations necessitating compassion, human agents step in to ensure a caring and appropriate response. Additionally, complex scheduling that involves payment-sensitive information or any specific requirements beyond the AI's automated capabilities are addressed by human agents, who offer intelligent and nuanced solutions.
This hybrid model of AI and human assistance ensures customers receive not only swift and efficient service but also a human touch when needed, maintaining both technical efficiency and relational quality.
The AI-powered call intelligence from Smith.ai can significantly enhance business decision-making and growth projections by providing a comprehensive overview of communication patterns through detailed call metadata. This metadata includes information on caller behavior, call frequency, and conversion rates, which can offer valuable insights into customer needs and preferences. By analyzing this data, businesses can identify trends, optimize staffing decisions, and allocate resources more effectively based on peak communication times and most frequent queries.
Additionally, this intelligence helps in forecasting future growth by offering predictive analytics that highlight potential areas for expansion or improvement. Understanding customer interactions at a granular level allows businesses to refine their products or services in response to direct feedback captured during calls. Moreover, tracking AI-enhanced metrics such as call disposition and urgency can inform marketing strategies and lead generation efforts, ensuring that businesses remain responsive to evolving consumer demands and stay ahead of competitors in their market.
Smith.ai ensures seamless integration with existing business tools and systems through its highly customizable AI Receptionist service, which offers extensive connectivity with over 7,000 business tools. This integration capability forms part of Smith.ai advanced CRM integration and workflow automation features, allowing for real-time updates and tracking. Business processes, such as call logging, appointment booking, and payment collection, are streamlined as they are automatically synced with the company's existing systems. This reduces manual entry tasks and helps maintain data consistency across platforms, ultimately enhancing operational efficiency and reducing the potential for errors.
Smith.ai onboarding specialists aid businesses in tailoring these integrations to fit specific needs, ensuring that the service aligns perfectly with existing workflows without interrupting business continuity. This high level of adaptability supports businesses in leveraging existing investments in their tech stack while gaining the benefits of enhanced communication management offered by Smith.ai AI-driven solutions.
Smith.ai offers transparent, flexible pricing with no hidden fees or setup costs. Our AI Receptionist plans start at just $95.00/month for 50 calls, providing intelligent call handling with seamless human support when needed. For businesses preferring dedicated human coverage, our virtual receptionist plans begin at $292.50/month.
Our per-call pricing model means you pay only for actual calls answered — never for idle time like you would with in-house staff. If you exceed your plan’s call allowance, you simply pay for each additional call without being forced into a higher-tier plan. There are no setup fees, cancellation fees, or long-term contracts required.
You can save 10% with annual payment, and month-to-month flexibility is always available.
Whether you choose our AI-first service, with support from our virtual receptionists, or full virtual receptionist coverage, you’ll receive the same white-glove onboarding, custom call instructions, and ongoing support that sets Smith.ai apart from competitors who simply provide a subscription and leave you to figure it out alone.