Calls come in when you're already on a job, driving between locations, or handling another emergency. We capture leads, dispatch emergency requests, collect payment details, and log service information instantly in your systems. With our AI-first answering service with human support as an extension of capabilities, urgent lockouts never hit voicemail. human agents seamlessly step in when callers request to speak with someone directly or have complex security situations
The AI Receptionist from Smith.ai greets every caller professionally and captures essential service information through structured intake questions. By collecting key details upfront — such as lockout type and location, urgency level, vehicle or property details, service needed, and availability — the system helps identify and prioritize emergency calls based on your service areas and capabilities.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. Track emergency patterns, peak service times, and common request types through historical tables and charts to predict business growth, resource needs, and ROI with superior accuracy through our AI-powered analytics.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
While other AI services leave you to figure it out alone, our expert team works closely with you to craft custom AI behavior that sounds like your business, follows your procedures, and delivers results that match your goals.
The AI Receptionist from Smith.ai distinguishes itself through infinite customizations specifically tailored for locksmith businesses. Unlike generic AI services, Smith.ai becomes your partner with a solution that integrates deeply with your existing systems, syncing with over 7,000 business tools and platforms. This ensures customer information and appointments flow seamlessly into existing workflows, enhancing operational efficiency.
Our intelligent call handling with human oversight is the key differentiator: 24/7 AI-first operations complemented by professional receptionists as an extension of capabilities for complex situations. This ensures every call maintains high professionalism, maximizing responsiveness for emergency locksmith situations.
With white-glove setup from onboarding specialists and comprehensive onboarding support, we won't drop you in the ocean like competitors. The AI capabilities include emergency call triage, swift AI call processing completed in just a few minutes, CRM integration, bilingual answering, and custom AI prompts tailored specifically to locksmith operations, delivering subscription-level pricing with enterprise-level customization.
Smith.ai enhances customer satisfaction and lead conversion through an AI-first approach, providing reliable, efficient customer service. The 24/7 availability ensures emergency calls are promptly addressed regardless of time, building trust with customers knowing they can always reach someone in crisis.
Our efficient lead capture and screening process, combined with smart lead screening with human follow-up, ensures every inquiry converts into appointments. Integration with CRM systems ensures customer interactions are seamless and personalized. Service histories and preferences are automatically retrieved during calls, making customers feel valued.
The system excels at greeting callers, capturing leads, conducting intake for new customers, and assessing caller fit for your services. With appointment scheduling handled swiftly and free spam blocking to eliminate disruptions, locksmiths focus on core activities. This automated yet personal call management approach reduces administrative burden while improving lead conversion through systematic qualification processes.
The integration of AI with human support as an extension of capabilities greatly enhances the service for locksmith businesses. AI technology efficiently manages routine and emergency calls with custom prompts, providing swift AI call processing that captures leads and schedules appointments in just two to three minutes.
Professional receptionists provide crucial support in complex or sensitive situations where personal interaction matters. They excel at customer service, information collection, and call routing, but like helpful retail staff, they don't provide technical advice about lock mechanisms or security systems. That expertise stays with your locksmiths.
This hybrid model raises interaction quality and conversion rates. Callers can request human assistance at any time, and the system automatically determines when professional support would enhance the experience. By combining AI efficiency with human empathy through intelligent call handling with human oversight, Smith.ai provides comprehensive service accommodating all customer needs, from routine inquiries to emergency assistance, while optimizing operational costs.
Locksmith businesses can anticipate substantial cost savings by choosing Smith.ai over traditional in-house receptionists. While an in-house receptionist costs upwards of $77,000 annually with salary and benefits, the AI Receptionist from Smith.ai presents an economical alternative.
Starting at just $95.00 per month for AI-first plans and $292.50 per month for AI-enhanced virtual receptionist services, locksmith businesses save around $30,000 to $40,000 annually. With overage pricing, you only pay per additional call beyond your plan and are never bumped into a higher tier. There are no setup fees or cancellation fees.
This significant reduction comes while benefiting from 24/7 call handling, advanced AI capabilities covering emergency call management, and enhanced customer service. You get subscription-level pricing with enterprise-level customization, with bespoke solutions typically requiring multi-year contracts now available at affordable monthly rates. This allows locksmiths to allocate saved funds toward business expansion while maintaining a competitive edge.
To quickly set up the AI Receptionist from Smith.ai, locksmith businesses should first book a consultation through the Smith.ai website. Expert consultants discuss your specific requirements, ensuring the service fits your needs.
Our white-glove setup process, led by onboarding specialists, personalizes your AI Receptionist with custom AI prompts aligned with your operational protocols. This includes configuring emergency call handling, routine inquiries, and lead qualification processes specific to locksmith services. We provide comprehensive onboarding support and wraparound account management; we won't drop you in the ocean like competitors.
Next, integrate the virtual receptionist service into existing phone systems for smooth call routing. With seamless integration across 7,000+ business tools, operations run efficiently from day one. The AI Receptionist handles greeting callers, capturing leads, screening inquiries, conducting intake, assessing caller fit, and appointment scheduling immediately.
Take advantage of our trial period to evaluate the service risk-free, assessing how effectively the AI manages customer interactions, prioritizes emergency calls, and supports lead conversion, while also ensuring cost savings and enhanced customer service through swift, efficient call handling with minimal friction.