
Calls come in when you're treating properties, mixing chemicals, or already dealing with another infestation. We capture leads, schedule inspections, collect service details, and log information instantly in your systems. With our AI-first answering service with human support as an extension of capabilities, urgent pest situations never hit voicemail.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential service information through structured intake questions. By collecting key details upfront — such as pest type and severity, property details, infestation location, treatment history, and urgency level — the system helps identify and prioritize emergency calls based on your service areas and expertise.

The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. Track seasonal pest patterns, emergency frequencies, and treatment requests through historical tables and charts to predict business growth, resource allocation, and ROI with superior accuracy through our AI-powered analytics.

While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.


Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
