When it comes to choosing a live answering service for your business, you need a vendor that will provide advanced features and stellar customer service to help grow your business. Of all the options out there, it can be difficult to make a decision. Compare the features and pricing of Smith.ai and Abby Connect virtual receptionists.
Discussion: Both Smith.ai and Abby Connect offer free trial periods to try the service. However, Abby Connect charges a setup fee to be determined at checkout, while Smith.ai allows you to start for free.
Here’s a breakdown of Smith.ai and Abby Connect’s monthly plans:
Discussion: Smith.ai strives to provide an affordable service for small and large business owners. And because we charge per call and not per minute, our virtual receptionists have the freedom to take their time with your callers, resolving issues without rushing anyone off the phone. Abby Connect, on the other hand, charges a lot more for their monthly plans.
Discussion: Again, because we charge per call and not by the minute, your callers get the experience of an in-house receptionist who takes their time with each call. Also, if each call is on average five minutes, you’ll save around $1.10 per minute with Smith.ai.
Smith.ai and Abby Connect offer the following features:
Smith.ai has the following additional features:
Abby Connect offers the following additional features:
Discussion: Abby Connect has the tools to answer your overflow calls, but at Smith.ai, we take it a step further. With features like detailed call reports that map client history and integration with popular CRMs, our team of receptionists can support your small business’ growth. We get to know your customers and leads, and because we know your business, your callers will never know we’re outside your office.
Smith.ai virtual receptionists take the time to learn the ins and outs of your business. We work with the tools you’re already using, and we learn more about your company to bring in potential leads for you when they call. Abby Connect simply doesn’t offer the same advanced features, and they charge a lot more for their services.
Here’s a review from a happy Smith.ai client:
“Smith.ai has been the professional voice of my company for the past two years. The experience has always been consistently professional, courteous and helpful. I operate an IT service company with a Help Desk and many customers calling has technical issues and generally they aren't happy. Smith.ai people always make sure they feel taken care of.”
- Tony Tsao
Want to learn more about Smith.ai virtual receptionists? Contact us at (650) 727-6484 Monday through Friday between 5am –6pm PT, or you can send an email to firstname.lastname@example.org.
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