Live virtual receptionist service 24/7

Not all 24/7 receptionist services are the same. Our friendly, professional agents, based in the U.S., Canada, and Mexico, greet all callers with a smile and keep your clients happy. You can be confident that a real person is handling your calls, just like you would "in-house."

We have the highest standards for bandwidth, hardware, and professional skills. Your callers will think they are talking to a live receptionist sitting in your office, when they are actually in the comfort of their own quiet home office.

We are not your average phone receptionist service. We provide much more value. Our live, virtual receptionists help with qualifying new leads, appointment scheduling, making outbound calls, accepting payments, logging notes in your CRM, sending follow-up messages, and much much more. Instead of having your important calls reach an answering machine or go straight to voicemail, you can have the peace of mind knowing that a friendly live agent is on the phone on your behalf. No more chasing leads, leaving voicemails, or missing out on precious new business. Stay focused on your work, while we handle your calls.

As a business owner or operator, it is important to take advantage of any opportunity you can get to increase efficiency and productivity. Solo and small businesses need every call answered, as every missed call is a missed opportunity. But leads are precious to larger companies, too. We can provide overflow coverage for SDRs after-hours, on the weekends, or if all sales reps are already on the phone with other clients, during high call volume times.

Leverage real-time historical call data displayed in Smith.ai’s convenient online dashboard to predict business growth and costs, and make better business decisions with superior accuracy. Access everything that happened on a call, including receptionist’s notes and metadata such as actions completed, caller disposition, priority, relevance, and much more.