Our North America-based receptionists include fluent and native Spanish speakers to offer bilingual telephone answering services. You can opt to add a dedicated Spanish line to your Smith.ai receptionists' account, and every call will be answered by a receptionist in Spanish. Capture more leads and satisfy clients with our Spanish answering service. We can qualify, schedule, and intake your new leads in Spanish.
When potential clients submit requests for information via web form, a bilingual virtual receptionist will help with calling back, qualifying them, and scheduling appointments for qualified leads on your calendar. As a business owner, it is essential to capture all potential leads that you can. By using our professional answering service, you will have a bilingual receptionist available to nurture a Spanish-speaking client, so you can focus on adding more value to your business.
Our chatbot complements our Spanish phone-answering and live-chat services with instant bilingual responses on your website. You are even able to create automated conversation flows in any language for your AI chatbot. Capture and qualify every new lead, and answer common support and sales questions, 24/7, in any primary language that your website visitors prefer using.
Language barrier? Never heard of it. Smith.ai's call recording & transcription feature supports both English and Spanish, so your calls are transcribed no matter the language. Adding to that, our metadata-enriched dashboard gives you full analytics and detailed reports on all your calls. That way, you're equipped with the information you need to have a better understanding of how your communication efforts are going with your Spanish-speaking callers.
The best virtual receptionist and chat services do much more than pick up phone calls, answer chats, and take messages for you and your staff. At Smith.ai, we provide professional live agents who are capable of a wide range of services from call handling, to appointment scheduling, to lead intake, to website chat, and more. Whether you need live staff on duty 24/7, during daytime hours, for overflow support only, or just after hours answering services (nights and weekends), here are the answers to the most common questions we receive about our bilingual answering services, specifically.