Smith.ai’s Kathleen Riley featured on Elements of Stiles podcast

Mark Stiles, attorney, legal consultant, and host of the Elements of Stiles podcast, recently sat down with Smith.ai’s Group Product Manager, Kathleen Riley, for a dynamic conversation about the evolving role of AI in business communications. The discussion showcased how Smith.ai is leading the AI answering service industry with its innovative AI-human hybrid approach. Kathleen also highlighted Smith.ai’s vision for continued growth in blending technology with human expertise to enhance customer experiences.

Kathleen Riley explained, “Something that’s really special about Smith.ai is that we’ve fielded millions of calls. We know what makes a good call from start to finish; we have that nuance and experience to really surface in this product the formula for a good call.”

AI is transforming how businesses handle communications. Smith.ai’s AI call answering, Voice Assistant, excels by combining AI efficiency with 24/7 backup from our human virtual receptionists.

The podcast also covered critical points about AI’s growing impact on business operations:

• AI technology is advancing rapidly, providing even the most reluctant business owners with simple, but transformative tools to streamline communications.
• AI call answering brings tangible benefits, including increased efficiency, reduced costs, and improved lead screening and intake.
• Consumers are increasingly embracing AI as it becomes more accessible, and the future of business interactions will see the continued blending of AI and human collaboration for seamless interactions.

Hungry for more AI insights to improve your business? Listen to the full podcast:

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Start improving your business responsiveness and efficiency today. To learn more, schedule a consultation or reach out to hello@smith.ai.