Announcing Smith.ai on Make!

Smith.ai and Make are two cutting-edge tools that help businesses automate workflows and take their operations to the next level. With the new Smith.ai and Make integration, businesses can connect Smith.ai to a wide range of apps, software, and systems, including CRMs, marketing automation platforms, and project management tools. 

We’re proud to be the first virtual receptionist service on Make!

What is Make?

Make is a no-code automation platform that allows users to create and manage workflows with a simple step-by-step process. It provides a visual drag-and-drop interface that makes it easy to connect business apps together and automate tasks.

‍What can you do with Smith.ai and Make?

With Smith.ai’s ability to deliver full-service customer engagement and coverage, this Make integration adds full-service automation to calls, chats, and texts. Here are three ways to use the Smith.ai and Make integration:

Combine all your tools, the way you want

Outsourcing to Smith.ai frees up valuable time as our AI-empowered agents handle your call answering, sales outreach, and website chat. With Make, data captured from those tasks is seamlessly synced across your other systems. This can free up your team's time to focus on more important (and billable) work. For example, we can: 

• Automatically log leads' contact information in your CRM, along with important conversation details, like what product they're most interested in, setting your sales team up for easy wins.
• Automatically create new tasks in your CRM when a customer mentions a specific product or service, so you know what they expect from you.
• Automatically request an outbound call from Smith.ai (combined with SMS & email follow-ups that can include links to your Google business page, Trustpilot, or Facebook page) after selling a product to request valuable customer reviews. 

Automate lead qualification with lightning-fast speed-to-lead

When a new lead fills out a form on your website, Make can automatically trigger an outbound call from Smith.ai. Our virtual receptionist can qualify the lead, gather their needs, log the information in your CRM or marketing automation platform in real time, and book the next step with your team — whether that’s a consultation, virtual appointment, or another call. We take the initial outreach, engagement, nurturing, and qualification off your plate, so you only have to focus on closing deals. 

Automate sales outreach with BDR agents that convert

Make can automate lead generation tasks like email marketing, social media posts, and lead nurturing campaigns. Smith.ai’s highly-trained sales agents can then be used to follow up with inbound leads, adding another touch point in the form of calls. With the Smith.ai and Make integration, automate outreach campaigns that take busy work off your team’s plate and reserve your sales team’s time for qualified leads, demos, and sales calls most likely to convert.

Smith.ai and Make: Unleash the power of automation

Here are three benefits of using the Smith.ai and Make integration:

• Be more efficient than ever before: The Smith.ai and Make integration can help you automate your workflows and free your team up to focus on more strategic work, such as developing new products and services, expanding into new markets, and building customer relationships.

• Provide a superior customer experience: By automating customer support and marketing tasks, the Smith.ai and Make integration can help you provide a better customer experience. Customers can get the help they need quickly and easily, and receive personalized marketing messages relevant to their needs.

• Reduce your costs and boost your profits: The Smith.ai and Make integration helps reduce your costs by automating tasks that would otherwise be manual, reducing expensive labor fees. This can free up your budget for other essential business expenses, such as investing in new technology (like the latest in generative AI) and marketing your business.

Pricing

We put this section here simply to tell you that your first Smith.ai integration is free — and that can be used for your integration with Make. You’re welcome. 

How to connect Smith.ai and Make

Smith.ai’s Make app is on Make’s massive, 1,000+ app directory. To get access, simply follow these instructions. 

Questions? Contact us.

‍If you're already a Smith.ai client, and would like to get started using our new Make integration, simply follow these instructions. Please email us at support@smith.ai for assistance.

‍If you're not yet a Smith.ai client, book a free consultation or email us at sales@smith.ai today.