Jessica Paxton

Outsourcing administrative tasks can significantly improve a law firm's productivity and efficiency. This blog post explores six key responsibilities law firms can outsource, including client communication, appointment scheduling, document management, billing and invoicing, research and data entry, and maintaining confidentiality and compliance. Implementing these practices can save time and resources, allowing your firm to focus on core legal work.

Many people question whether lawyers should charge for legal consultations. It’s a hot topic in the legal community. Charging can affect financial stability, firm reputation, and client acquisition. This blog post looks at the advantages and disadvantages of charging for initial consultations, offering insights to law firms to make an informed decision.

Need help to complete billable work each day? You’re not alone. Many attorneys find they’re too bogged down with administrative tasks to focus on being available for clients and leads. The good news is that it doesn’t have to be that way. A remote paralegal can take on a broad range of tasks to help free your time to focus on ways to improve your law firm’s profitability. Explore some of the most effective ways a remote paralegal can help.

Learning how to market legal services effectively is important. For a law firm, it helps you generate additional leads and expand your client base. This blog post will explore various strategies, such as client referrals, digital marketing, and networking, to help law firms retain and attract clients. Using these successful tactics will lead to better credibility, visibility, and in the end, more leads for your legal practice.

Any business that wants to improve operational efficiency and customer service should consider call-answering services essential. This article will go into detail on call answering service cost averages. We’ll share crucial insights into what to consider so you can choose the best option for your specific business needs.

Legal document automation software is essential for modern law firms looking to increase efficiency and reduce errors. This blog post reviews the best options, highlighting their key features and benefits. Implementing these tools can save time, cut costs, and improve the overall productivity of your legal practice.

Creating client satisfaction has become more important than ever as the business landscape has become more competitive. One of the keystones to excellent customer service is practicing the use of warm transfers. This blog post will explore the reasons your clients deserve a warm transfer and how offering them can have a positive impact on your business.

Scammers are looking to capture sensitive information from job applicants. Learn more about this scam and how to apply with confidence at Smith.ai.

Smith.ai and Make are two cutting-edge tools that help businesses automate workflows and take their operations to the next level. With the new Smith.ai and Make integration, businesses can connect Smith.ai to a wide range of apps, software, and systems, including CRMs, marketing automation platforms, and project management tools. We’re proud to be the first virtual receptionist service on Make!

Businesses of all sizes are increasingly expected to do more with less. Better data, more technology, and increased customer engagement only scratch the surface of what is needed to remain ahead of competitors today. That is why Smith.ai has launched a major upgrade to its New Call Trigger in Zapier — eliminating the need to jump between multiple sources to get the customer insights you need.