Smith.ai’s Clutch Year in Rewind

2022-01-25

Our team here at Smith.ai had an exciting 2021! 

We released Call Intelligence, a business intelligence tool that puts key phone call data including scheduled appointments, transferred calls, completed intake forms, and more directly in the hands of our Virtual Receptionist clients. The new call intelligence tool helps businesses focus on improving client service, marketing campaign performance, and resource allocation to business communication channels.

We also launched Outreach Campaigns to offer more robust outreach capabilities for our clients interested in additional sales, service, and support. Businesses executing marketing campaigns can use Outreach Campaigns to ensure follow-up calls are being made to prospects, leads are being nurtured, appointments are being scheduled, and more. Smith.ai's receptionists have been available for one-off call requests for years, but now clients are provided more outbound calling solutions directly in our client’s hands.

At Smith.ai, we’re proud to work with our clients to increase their operational and business efficiency, and even prouder for the feedback our clients share on our Clutch profile like from attorney Maria Jonsson.

Located in our nation’s capital, Clutch.co is one of the most notable B2B ratings and reviews firms in the world. They have a dedicated team of well-educated analysts who take the time to independently assess each and every client review they conduct, curating them so that buyers of B2B services can be confident in their purchases. We’re so appreciative and humbled to be highlighted by a source as esteemed as Clutch, and to also be ranked so highly on The Manifest, their sister site.  

What makes Smith.ai stand out?

Smith.ai has provided top-tier voice services, appointment scheduling, and lead generation to businesses ranging from small family companies to large corporate enterprises since 2015. Our tried-and-tested technology enables our live receptionists to offer high-quality service and support that puts clients first and adheres to businesses' needs. 

To help our clients achieve 100% responsiveness to calls, we offer 24/7 call handling including after-hours and overflow services. But we don’t just handle and transfer calls. Our professional receptionists can provide high-quality responses to frequently asked questions, assist with lead screening and sales assistance, schedule appointments, collect consultation fees, and much more for businesses.

Smith.ai's virtual receptionists are committed to providing businesses with every kind of support they can, from bilingual, text,and website chat answering to warm phone transfers and outbound call-backs, to help businesses have every opportunity to connect with their leads, and both current and potential clients. Smith.ai's unique pricing even allows businesses to choose a plan that works best for them, with no hidden fees, so businesses only pay for the services they want.  

Try out Smith.ai today risk-free

Want to hear more from Smith.ai's satisfied clients? Read our reviews on Clutch.co. And, if you're not currently using Smith.ai for your business, try out our award-winning voice and business services yourself risk-free for 14 days. Discover how Smith.ai can transform your business today!

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Written by Samir Sampat
Samir Sampat is a Marketing and Events Associate with Smith.ai. He has experience working with businesses of all sizes focusing on marketing, communications, and business development.

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