October 12, 2018

Smith.ai Now Integrates with WhenWorks Online Scheduling App

WhenWorks is a very inexpensive and popular iOS- and web-based scheduling tool that eliminates the hassle of scheduling meetings by allowing customers and coworkers to book time with you online when you’re available, and only during the times you’ve approved.

Setup is easy: Install the app on your iPhone, create your free WhenWorks account, and instantly you'll have a webpage where people can book appointments with you.

WhenWorks integrates directly with the built-in Calendar app on your iPhone, so it syncs with your availability in real-time. It also instantly updates your calendar as appointments are booked online.

WhenWorks is great for anyone who needs to regularly schedule appointments with clients and coworkers, like salespeople in your office. Financial advisors, attorneys, personal trainers, IT consultants, massage therapists, and other service-based professionals get benefits from making their calendar accessible online through WhenWorks.

Now, Smith.ai integrates with WhenWorks so our receptionists can book time on your calendar based on your availability (with new leads and existing clients, for example).

How to connect your WhenWorks Account to Smith.ai

Once you have a WhenWorks account, integrating with Smiis a cinch. Just follow these steps:

  1. Copy your WhenWorks link(s) for the calendar(s) you'd like us to use when booking your appointments, such as https://when.works/smithai
  2. Email these links to us at support@smith.ai, along with the directions to follow when booking people on your calendar(s).

    For example, you can tell us, "When a call comes in and the person asks for Lorenzo, attempt a transfer. If Lorenzo isn't available, book a call-back appointment on Lorenzo's calendar at https://when.works/lorenzo."
  3. That's it! We'll let you know as soon as the integration setup is complete, typically within one business day.

Please note: Appointment booking is an optional add-on service and will incur an extra fee. View current pricing for these and all other add-on services.

Contact Smith.ai for assistance

Not sure how you can best use the WhenWorks integration with your Smith.ai receptionists? We're happy to discuss implementation options and best practices. Please reach Smith.ai Support Monday through Friday, 5am – 6pm PT / 8am – 9pm ET via phone at (650) 727-6484 or via email at support@smith.ai.

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