Blog: Chat

Bilingual service is becoming much more essential in the modern world of customer service. We already covered a series on live website chat and why every business needs it, so now we want to show you just what chat can do. Today, there are automated software tools that offer close to 100% accuracy for virtual translation, allowing agents and customers alike to engage in their preferred language and get the best resolution to their needs.

51% of customers prefer live chat for multitasking purposes. Smith.ai's live-staffed website chat is the edge that businesses need to capture more leads and beat the competition with fast, friendly replies. That's why we're making it more accessible than ever with our 50% off deal, good for your first 3 months of service, as long as you redeem by December 31, 2021. Use code HALFOFFCHAT to secure your discount!

Live-staffed website chat from Smith.ai has always been affordable with per-chat pricing and low monthly plans. Now our new À La Carte chat plan offers extra flexibility at a low cost. Simply sign up for the plan and pay no monthly fee, and then just $10 per relevant chat. Whether you have new leads contacting you for a consultation or existing clients chatting in with customer service requests, you're covered by our friendly, professional 24/7 live chat agents. Never miss out on a valuable business chat again!

Google Sites users already have a pretty easy go of things when it comes to additions and customizations to their website. However, not everyone is as familiar with the process of adding something like a live chat tool, let alone the value that it can bring. And Google isn’t a site builder that exactly welcomes plugins and add-ons, so it can get a little tricky. Here, we’ll explore the various ways you can get a chat widget working on your Google Sites website.

If you use the Kajabi platform for your business website, you’re in good hands. There are a lot of features and functions that make it a preferred choice of people looking for an easy-to-use website and the fact that it makes adding a chat widget simple is one reason that it’s on our list. In this guide, we’ll tell you all about the installation process, as well as why you need a live chat in the first place, and even how to choose the right tool for the job.

For law firms and lawyers trying to increase their online presence, tech tools are making it a lot easier and more accessible than ever before. The Lawlytics practice management platform integrates with tons of other software and apps, giving you total control of your business. You can keep track of your clients and cases, manage your firm, and so much more. And, when you choose to add the power of plugins and apps like live chat, you can take things to a whole new level.

Shopify is quickly becoming one of the most popular eCommerce solutions used today. And yet, several retailers still aren’t sure of the value of adding tools like live chat to their websites. Sure, it’s great for the average business, but does an online store really need to offer instant access and 24/7 availability? Providing today’s audience with real-time access to your brand 24 hours a day could revolutionize the way that you do business.

Webflow is one of the sites that we like for integrations. It does a good job, for the most part, of making sure that you have access to all of the tools and resources that you need to provide a dynamic hub for your customers and not just a static website. Given the fact that today’s customers want more than just the average live chat tool, and more than just the average online business website, you’ve got a lot to consider.

Squarespace makes managing your business easy, which is why it’s always at the top of the lists for out-of-the-box website editors and solutions for business. Fortunately, adding a live chat tool is just as easy if you know what you’re doing. Whether it’s Squarespace or any other site builder or host, there is a big case for adding a live chat widget.