24/7 Live Receptionists
Friendly, professional, live receptionists answer all your calls with a smile and keep your clients happy.
Friendly, professional, live receptionists answer all your calls with a smile and keep your clients happy.
Weâll answer customer questions about hours, payment methods, services provided, and more.
Receptionists can transfer a caller to you, even pre-qualifying which types of callers get through.
Get a summarized message of each call sent immediately via email.
We can instantly text you contact's name, phone number, and email (if collected) after every call.
At 6:30 PM PT, youâll receive a daily email summarizing each call you received on that day.
Receptionists mark all calls with type and urgency. This metadata is passed to you in the call summaries.
Receptionists can monetize your "bad leads" by referring them to someone on your custom list of businesses, from whom you earn a referral fee.
Your virtual receptionists will greet clients using a personalized greeting specified by you.
Our virtual receptionists have years of experience answering phones and speak in clear American English.
When making live call transfers to transfer destinations, you can have multiple phone numbers for multiple people.
Your friendly receptionists promptly return any calls lost due to cell connection issues or incomplete voicemails.
When prospective clients text your Smith.ai phone number, receptionists will text back. We can answer questions, screen new leads, Â book appointments, and more.
Receptionists can make outbound calls on a one-time or recurring basis. We can call leads who complete your web form, provide work status updates, and more.
Receptionists will call clients with upcoming appointments to reduce no-shows and cancellations.
Weâll gladly book appointments for you and your clients, on your own calendar. We can also prequalify leads before scheduling consultations
Your receptionists can gather e-commerce details such as order number, item info, and address.
Smith.ai can integrate with CRM software to sync caller information, notes, and more.
Accept or reject call transfer requests in Slack, and receive call summaries in a dedicated Slack channel.
We'll complete new client intake forms for your qualified leads, so new client information is logged in your CRM.
Calls can be marked and routed to the appropriate department (e.g., sales@, support@, owner@).
We'll capture and qualify your leads based on your custom criteria, such as their service needs, where they heard about you, and more.
Using ZIP code lookup via Storepoint.co, we can transfer calls to different numbers in your business.
We can assist your support team by collecting order numbers or tickets. We integrate with many CRMs, too.
Customize over a dozen email and/or text messages and weâll send the approved follow-up message when we finish speaking to the caller.
A local or toll-free number dedicated to you, and only you â or routed to different people on your team.
Our state of the art technology makes it easy to connect live call answering with a VoIP phone like RingCentral, Google Voice, or Plivo.
State-of-the-art VoIP software ensures high-quality voice and sound for all your calls.
Port your current land line, mobile, or cell number from your carrier for no extra cost.
In a few easy steps, you can set your phone to forward certain calls to your Smith.ai number. Works with all major US carriers: AT&T, T-Mobile, and Verizon.
Just text us status updates â thereâs no need to fuss with yet another app or login to remember.
Youâll always know what you are paying for. Base monthly fee, and any overage. Thatâs it.
You wonât find any surprises on your bill from Smith.ai. We like to keep things simple for you.
Pricing per minute results in hurried calls, expensive bills, and unpredictable costs. Nope. Not with us.
There is no setup fee, or setup fee called something else to hide it from you. Joining is easy and fast.
Month-by-month contracts mean you can cancel at any time â without any penalty or cancellation fee.
Whatever your needs or call volume, we can customize a plan for you thatâs still priced competitively.
Audio files of a voicemail recording can be sent directly to you via text message right after the call.
Alternatively, Smith.ai can send a voicemail recording directly to your email right after the call.
Thereâs no limit or extra charges on any calls sent to your voicemail.
You can choose to have a professional voiceover actor record your voicemail greeting.
We automatically block over 20 million robo-callers, telemarketers, and spam calls.
We block unsolicited sales calls from advertisers, software vendors, and more â all at your discretion.
Never want to hear from them again? You can specify certain numbers to block or blacklist at any time.
Spam and unwanted calls donât count towards your monthly call quota. That would be lame of us.
Enable specified clients to ring you directly, bypassing your receptionists. Just send us the numbers.
Our receptionist service is available 24/7. Let us know if you want to set specific answering hours.
Easily text us your status. Just type âaway for 1dâ or âvoicemailâ to tell us how to handle your incoming calls.
As long as you can access your cell phone or email, you can receive call summaries â anywhere in the world.
Are you or your callers located out of the United States? No problem! We can transfer calls anywhere in the world.
At Smith.ai, our customers come first. We are always interested in hearing what you need and do our very best to build new features to accommodate you. Please reach out to us with any questions about customization at hello@smith.ai or call us at (650) 727-6484. Smith is a superior call answering and cloud phone system service for small businesses and individuals. Our platform helps you build better relationships with new and existing customers.
