Blog

New! Voice Customization for AI Receptionist

May 14, 2025

Your business is unique, and your AI receptionist should reflect that. With our latest AI Receptionist feature, voice customization, you can take control of first impressions and choose from a diverse range of voices to create a caller experience that feels like a natural extension of your brand. 
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New! Appointment Scheduling for AI Receptionist

January 9, 2025

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New! AI Receptionist Now Integrates with Lawmatics

May 12, 2025

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Lex Tech Review Recommends Smith.ai Live Web Chat & AI-Powered Chatbot

March 20, 2019

Lex Tech Review founder Chelsey Lambert recently tested our Live Web Chat service and AI-powered chatbot. Read her review and discover why she's recommending solo and small-firm attorneys adopt the technology on their law practice websites.
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Smith.ai Web Chat Now Integrates with Lead Docket

March 19, 2019

Live chat client information and transcripts will now be available in your Lead Docket account if you implement this integration.
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Referral Marketing For The Win with Maddy Martin: Pop-up Episode on The Maximum Lawyer Podcast

March 5, 2019

The Maximum Lawyer’s Jim Hacking interviews Smith.ai’s head of growth and education Maddy Martin about what's new at Smith.ai and her upcoming talk at MaxLawCon19.
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5 Common Concerns About Working with Virtual Legal Assistants – and How to Address Them

February 26, 2019

Many lawyers have concerns about working with virtual assistants. Alison Pacuska is here to address them so you can move on and think about the benefits.
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The Top 5 Mistakes Small Business Owners Make With Their IVR

February 25, 2019

As a small business owner, your phone system sets the tone for callers. Avoid common pitfalls when setting up your IVR and make the clients who call your business happy to work with you!
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Democratizing Development: How to Use Document Automation to Increase Internal Efficiency by 90% (or Create a Legal Marketplace in Minutes)

February 25, 2019

5 useful ways to use document automation from Dorna Moini, CEO and founder of Gavel. Reduce repetitive tasks, monetize automated processes, and create marketing opportunities.
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WEBINAR: Generate & Capture Web Leads: How to Attract, Filter & Convert The Best Potential Clients for Your Law Firm

February 22, 2019

Is your law firm's marketing and intake working to filter out undesirable clients and capture only the best leads? Learn how to improve your firm's processes in this webinar with Attorney Sync's marketing director Kelly Street.
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One Step to Improving Efficiency, Work Product, and Your Bottom Line

February 22, 2019

Lawyers spend a fraction of their day on billable work. In this guest post from Remedy Outside Counsel founder Krista Coggins, learn about why your productivity is so low and how to use outsourcing to increase profit margins, client happiness, and your quality of life.
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Smith.ai Now Integrates with LawTap

February 20, 2019

You can now use LawTap, the appointment booking platform, alongside Smith.ai's virtual receptionist service to seamlessly onboard new clients and schedule appointments with current clients. Hand off appointment booking to us, and then just call your new or existing client at the appointed time!
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