Chelsey Lambert, founder of Lex Tech Review, recommends Smith.ai’s new Live Website Chat and AI-powered chatbot for solo and small firms looking to scale. Her review applauds the chatbot's AI technology, which weeds out spam and responds to questions its trained to answer. Combined with friendly help from the live-chat receptionists, she was able to capture more online leads and address a few client-support needs.
Lex Tech Review is the go-to recommendation site for legal technology and other solutions for legal professionals in firms of all sizes. You can also read Chelsey’s review of Smith.ai Virtual Receptionists and Intake Services, which was published in 2018 and focuses on our live receptionist services for inbound and outbound phone calls.