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Running a successful law firm is difficult enough. Tracking client calls and maintaining client records shouldn’t come at the cost of your time. With Smith.ai’s newest MyCase integration, now it doesn’t have to. 

AI Receptionist now integrates with Clio Manage and Clio Grow to streamline call management. This integration automatically logs caller details and call summaries, eliminating manual data entry and ensuring accurate client records. Existing clients’ call details are synced with Clio Manage, keeping case records current, while new leads are routed to Clio Grow for quick intake. These integrations allow law firms to operate more efficiently, reduce administrative tasks, and provide a better client experience.

On a recent episode of the Elements of Stiles podcast, Smith.ai’s Group Product Manager, Kathleen Riley, shared how our AI-human hybrid approach to call answering is transforming business communications.

AI Receptionist now offers direct routing to a single caller type to streamline call handling. This feature is ideal for businesses with dedicated lines for a specific type of caller — like new potential clients or existing clients — so calls are handled quickly and efficiently without unnecessary probing questions. The purpose of the feature is to prioritize even more efficiency with AI Receptionist. Direct routing for specific callers saves time and provides better client experiences by ensuring the AI Receptionist collects only the necessary information for that caller type.

Struggling to capture leads and manage the initial stages of client relationships? Legal intake software can be the game-changer your law firm needs. It's a specialized type of legal practice management software designed to streamline and improve client acquisition.

In the era of automation and advanced technology, companies are looking for ways to improve efficiency while still delivering an exceptional customer experience. Automated phone systems offer businesses in various industries a convenient way to streamline their call-handling processes, enhance efficiency, and reduce customer wait times.

We're thrilled to announce Positive Medium as the Grand Prize winner of our recent #SmithBusinessBoost contest!

At Smith.ai, we’re constantly improving ways to keep your firm running smoothly. Today, we’re thrilled to announce our latest integration with Assembly Neos! Now, with the Smith.ai and Assembly Neos integration, every call handled by our receptionists will automatically populate in your Neos account.

Discovering how to get more legal clients is crucial for law firms aiming to expand their reach. This blog post delves into strategies such as digital marketing, client referrals, and networking to help law firms attract and retain clients. Implementing these successful tactics will enhance your firm's credibility and visibility and, ultimately, increase your client base.